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Job Title


Chief Medical Advisor CMA


Company : Updoc


Location : Sydney, New South Wales


Created : 2025-12-10


Job Type : Full Time


Job Description

Hey, Im Alfredo, leading Legal and Governance at Updoc. Clinical excellence sits at the heart of everything we do and were looking for a Chief Medical Advisor who can help shape the next era of safe, modern, patientcentred telehealth in Australia.Updoc is building the future of healthcare through technology that connects patients with doctors, medical professionals and pharmacies across the country. We operate at pace and at scale, which means clinical judgment, risk management and hightrust medical leadership matter more than ever.This is a role for an experienced doctor who understands the realities of primary care, sees how telehealth is reshaping the landscape and wants to help design the clinical systems that support millions of Australians.About the roleThe CMA is one of our most important medical leadership positions. Youll partner with our founders and senior leaders across product, engineering, operations and legal. Your work will guide how we practise safely, how we evolve our clinical model and how we continue setting the benchmark for responsible digital healthcare.You wont be sitting on the sidelines. Youll be shaping clinical standards, providing realtime advisory support and influencing how our patients move through the system. Youll also help us stay ahead of regulatory expectations and emerging risks as virtual care grows.At Updoc youll be:Providing clinical leadership across the company and advising internal teams on complex or ambiguous cases.Working with our inhouse teams and partner doctors to maintain safe and consistent clinical practice.Strengthening our clinical governance, risk frameworks and medical decisionmaking systems.Reviewing and advising on clinical policies, patient safety protocols and telehealthspecific risk factors.Taking preemptive steps to avoid clinical, legal or operational risks.Supporting leadership with evidencebased recommendations on new products, clinical pathways and regulatory strategy.Helping educate the broader team so our decisions always reflect strong medical principles.Your first weekYoull set up at your own desk with a clear onboarding plan.Each day youll work through our clinical governance guide, medical safety frameworks and the systems that support our partner doctors.Youll meet your buddy who will help you understand the people, processes and rhythms of the team.Youll join leadership syncs to see how medical, legal, product, engineering and clinical operations work together.On Tuesday youll join our allhands and meet the broader team.By the end of the week youll have a strong grip on our model, our risks and the projects youll influence next.About youYoure an experienced medical practitioner with strong grounding in primary, emergency or rural care.You understand how clinical risk shows up in fastmoving environments and know how to manage it calmly.Youre thoughtful, measured and able to give clear clinical guidance to nonmedical teams.Youre comfortable with ambiguity and capable of applying sound clinical principles in new contexts.You care about patient outcomes and the clinicians who deliver them.Youre collaborative and communicate in a way that builds trust.Youre excited about the future of telehealth and want to help shape it rather than react to it.Bonus points if youve held leadership roles before or contributed to clinical policy, governance or education.Were not looking for a perfect CV. Were looking for someone with strong judgment, deep care for patient safety and a desire to push the industry forward.Growth, support and cultureAt Updoc we back our leaders. Youll work in an environment with psychological safety, high trust and high support. We move quickly, learn together and fix things as a team.Real ownership of medical governance and clinical standards.Support from legal, product, engineering and clinical operations to help you succeed.A culture that values curiosity, open dialogue and honest reflection.Space to influence one of Australias largest telehealth providers.Were building a team that reflects the diversity of the patients we serve. If youre from a background underrepresented in healthcare leadership, wed especially love to meet you.Whats in it for you Meaningful work help reshape healthcare and improve lives across Australia. Real autonomy think, build, improve. No micromanagement. Kind, brilliant teammates we lift each other up. Flexibility hybrid work options, familyfriendly culture, and real respect for worklife balance. Free daily lunches cooked by Song, our inhouse chef (he used to run the kitchen at Canva!). Competitive salary because great work should be wellcompensated. Health perks unlimited telehealth, wellness benefits, and mental health support. Great office 3 mins from Central Station, stocked fridge & pantry, sunlit desks. Fast growth help build a categorydefining company, from the inside. #J-18808-Ljbffr