Job Title

Provide an efficient booking service for all patients and provide efficient utilisation of time and resources available for multidisciplinary areas within the department. About The Team CHQ is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales. Our vision is to lead lifechanging care for children and young people for a healthier tomorrow. We do this through worldclass care, research, advocacy and leadership, and collaborating with our healthcare partners, most importantly families, to ensure we consistently deliver safe, highquality personcentred care. About The Role In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the Children''s Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include: Providing excellent customer focus in a friendly and helpful manner; maintain the ability to communicate clearly and confidently with parents, patients, members of the public and departmental staff both in person and over the telephone. Answering enquiries and providing accurate advice and support to clients and staff on all matters relating to bookings across all modalities in Medical Imaging and Nuclear Medicine. Ensure all clinical questions are referred to the appropriate clinical area/clinician or supervisor and determine if customer requests can be met as well as ensuring confidentiality is maintained as per the Code of Conduct. Working autonomously or with limited supervision, utilising discretion in the absence of decision makers by establishing work priorities, ensuring work is completed within designated timeframes and achieving work targets whilst being responsible for the quality of work undertaken. About Children''s Health Queensland Hospital and Health Service (CHQ HHS) Children''s Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales. Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised personcentred care through a network of services and facilities, including the Queensland Children''s Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services. Inclusion and diversity To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer. Benefits If you''re looking for a rewarding career, and you''re excited to contribute to the development of Australia''s best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including: Opportunities for professional growth and development Competitive renumeration Annual pay increases 12.75% employer superannuation contribution 17.5% annual leave loading Salary packaging Employee wellness and assistance program Work/life balance, variety, and flexibility You can find out more about why it''s so great to work at CHQ HHS here. Occupational group Administration #J-18808-Ljbffr