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Job Title


Solutions Architect II


Company : Ellucian


Location : Melbourne, Victoria


Created : 2025-12-10


Job Type : Full Time


Job Description

Join to apply for the Solutions Architect II role at EllucianAbout Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian''s AIpowered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features bestinclass SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian''s innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.Values Rooted in Purpose We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.About The Opportunity Our Professional Services team at Ellucian is seeking a Solutions Architect who will play a key role in shaping the vision and architecture of our solutions across multiple Ellucian products. This role is focused on designing, supporting, and implementing best practice solutions throughout the project lifecycle, ensuring alignment with customer business goals and requirements. The Solutions Architect will collaborate closely with crossfunctional teams during the presales cycle, lead Cloud/SaaS modernization engagements, and drive outcomesbased methodology practices to accelerate timetovalue for higher education institutions. Reporting directly to the manager of the practice, the Solutions Architect will serve as a thought leader and principal liaison, ensuring the successful delivery of solutions as architected.Where you will make an impactAnalyze business objectives and desired outcomes, ensuring alignment with customer goalsDesign and convey comprehensive business architecture, including both technical and functional solutions, from concept through implementationIdentify and standardize solutions within the Ellucian ecosystem, ensuring alignment with best practices and the product roadmapSupport the Enterprise Architect in defining and articulating value propositionsLead crossfunctional implementations, focusing on areas like Student Information Systems (SIS), Finance, HR, and ensuring SaaS extensibility is maximized for customer successFacilitate service solutions sessions, guide capability teams through process mapping, and enhance customer experience through standards and best practicesCollaborate with project management to define and execute delivery models, mitigate risks, and develop materials such as solution architectures, and statements of workParticipate in governance and assurance activities, ensuring solutions are implemented as designed and assessing ongoing success for continuous improvementMentor new team members on capabilitydriven service delivery practices, balancing strategic and tactical considerationsContribute to the enhancement of Ellucians global architecture repository, supporting timetovalue and outcomedriven methodologiesWhat You Will BringPreferred 5+ years of broad solution delivery experience at multiple higher education institutions in APAC, with expertise in crossfunctional areas such as Student Information Systems (SIS), Finance, and HRTechnical background: comfortable with and have past experience in technical implementation, with the ability to architect multiple functional and technical areasPreferred experience with higher education delivery in largescale ERP platformsPreferred indepth knowledge of Ellucian ERP delivery practices and an understanding of its role within the broader Ellucian solution landscapePassionate about learning and implementing new tools and technologies into the projectsInnovation and creativity: a positive, selfmotivated, teamoriented individual with the ability to innovate and create new delivery methodologies to transform higher education effectivenessPrior experience in a customerfacing position across multiple organizationsCommunication and collaboration: superior relationshipbuilding skills, exceptional interpersonal, written, and oral communication skills, with an emphasis on collaboration and followthroughAbility to articulate value and ROI for customers around a variety of software and services solutionsInternational experience a plusWhat makes #Ellucianlife20 days annual leave plus public holidaysCompetitive superannuation and life coverPrivate medical and dental family coverThrive Flex Program that allows you to contribute towards your health, financial or learning interests5 charitable days to support the community that supports usWellnessHeadspace (mental health)Wellbeats (virtual fitness classes)RethinkCare - caregiver supportDiversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a fewParental leaveEmployee referral bonuses to encourage the addition of great new people to the teamWe foster a learning culture with:Education assistance programProfessional development opportunitiesSeniority levelMidSenior levelEmployment typeFulltimeJob functionEngineering and Information TechnologyIndustriesIT Services and IT Consulting, Higher Education, and Software Development #J-18808-Ljbffr