Job Title

Partner Success Join to apply for the Partner Success role at ElevenLabs. About ElevenLabs ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voiceover videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education. We launched in January 2023 with the first AI model to cross the threshold of humanlike speech and have grown rapidly to a valued company worth billions. Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound. Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models. We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you. How we work Highvelocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We dont have job titles, and our focus is on the impact you have. AI first: We use AI to move faster with higherquality results across the whole company. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: A generational opportunity to define the trajectory of AI with a team pushing the boundaries. Growth paths: Countless opportunities to drive impact beyond your immediate role. Learning & development: Annual discretionary stipend for professional development. Social travel: Annual stipend for annual meetups with colleagues. Annual company offsite: The entire team meets yearly in new locations. Coworking: Monthly stipend for coworking spaces if not near our hubs. About The Role Own partner outcomes: Responsible for enabling our commercial partners, leading onboarding journeys, success plans, and proactively monitoring partner signals. Drive partner success and enablement: Build and manage strategic relationships, align business objectives with product capabilities, and maintain training/certification to ensure partner success. Accelerate partner growth: Lead onboarding, enablement, and adoption initiatives to maximize partner value and drive longterm engagement. Reduce friction: Triage inbound partner queries and streamline the partnership journey. Champion crossfunctional collaboration: Partner with Customer Success, BD, Product Marketing, and Sales to streamline enablement, advocate for feature enhancements, and deliver scalable solutions. Deliver insights and innovation: Analyze partner performance data to uncover trends, optimize processes, and inform product and enablement strategies. Shape our partner success motion: As a founding member, define best practices, refine enablement frameworks, and influence global scaling of partner success. Requirements 58+ years of experience in Partner Success, Account Management, or Strategic Partnerships in fastpaced SaaS or technology environments. Experience enabling channel partners is desirable. Strong program design skills (e.g., onboarding journeys, certification design, QBRs, success plans, playbooks). Proven ability to build and manage strategic relationships with enterprise partners, delivering measurable outcomes. Commercial acumen with experience driving adoption, retention, and revenue growth across complex or earlystage products. Exceptional communication and relationship management skills, with influence at all levels. Confident delivering technical enablement training. Analytical mindset with ability to synthesize insights and translate data into strategy. Highly organized, adaptable, proactive, clientcentric problemsolving. Builder mentality: Comfortable operating in ambiguity, scaling processes, and shaping foundational systems. Fluency in English; additional European languages are a plus. #J-18808-Ljbffr