Australia & New Zealands #1 Business Advisory for the Trades Industry At PROTRADE United, our mission is clear: to provide trades and construction business owners with the tools, resources, and strategies to create consistent results and longterm stability. We are known for pushing boundaries, innovating in professional services, and making a measurable difference in the lives of our clients and their teams. Were looking for a Head of Operations & Culture to join our team, someone who can bring structure, clarity and operational excellence to a premium business advisory organisation. About the Role This is not a deskbound management role. Youll be handson in driving business efficiency, improving operational systems and shaping a highperforming culture. Responsibilities Managing daily operations and workflow across the business Enhancing efficiency through systems, processes and technology platforms Managing team meetings, training, development and onboarding Ensuring strong client retention through a premium client experience Maintaining reporting dashboards, KPIs and operational metrics Champion a fun professional culture of collaboration and accountability Are You the Right Fit? Were looking for someone who combines high attention to detail with valuesdriven leadership. Qualifications & Benefits 5+ years proven experience as an Operations Manager or Senior Management Role Industry experience in the trades and construction industry (essential) A strong track record in team culture development and delivering financial performance Demonstrated ability to optimise operations with systems and technology expertise A proactive, adaptable approach with the drive to continually innovate and improve. A supportive, growthfocused team culture 9day fortnight for better worklife balance Competitive remuneration package ($$$) Worldclass professional development and leadership training Hybrid model officebased TuesThurs, with flexibility to work from home on Mon & Fri All the tools you need: laptop, technology, and resources provided. If youre ready to bring your leadership, operational smarts and passion for growth to PROTRADE United, wed love to hear from you. This is your chance to join a company that is shaping the future of the trades and construction industry. Apply now and take the lead in building something that lasts! #J-18808-Ljbffr
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