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Job Title


Administration Officer / Medical Receptionist


Company : Icon Group


Location : Brisbane, Queensland


Created : 2025-12-10


Job Type : Full Time


Job Description

Administration Brisbane Full Time Icon Cancer Centre Australia Administration Officer / Medical Receptionist Icon Cancer Centre, Greenslopes, QLD Fast Paced Medical Administration Role within aFriendly and Supportive Team Enjoy a fortnightly Rostered Day Off! Accessible location withinGreenslopesPrivate Hospital Permanent, Full Time (Monday to Friday) Excellent, Above-Average Hourly Rate! Join Us at Icon Cancer Centre Greenslopes Are you passionate about making a meaningful difference in peoples lives every day? Were looking for a warm, organised and proactive Administration Officer to be the welcoming face of our Greenslopes team. In this pivotal role, youll be the first point of contact for our patients, providing compassionate support and seamless administrative service that helps deliver exceptional care. Reporting to the Administration Manager, youll work closely with a dedicated team to ensure every patient, carer and colleague feels supported from the moment they walk through our doors. What Youll Be Doing: Greeting patients and assisting with personal detail collection and data entry Scheduling appointments with care and precision Handling phone enquiries with professionalism and empathy Processing patient billing, including Medicare and Private Health claims Tracking and supporting each patients administrative care journey Managing and maintaining accurate patient records Assisting our WHS Officers and committees with their responsibilities Living and promoting Icons values in everything you do About You: Youre an experienced Medical Receptionist or Administrator who thrives in a fast-paced, patient-focused environment. You bring a positive attitude, strong attention to detail, and a genuine passion for helping others. If you''re someone who takes pride in delivering outstanding customer service and enjoys being part of a collaborative team, wed love to hear from you. What Youll Bring: Previous experience in a medical or healthcare setting (highly desirable) Familiarity with Medicare, DVA and Private Health Insurance processesStrong organisational and time management skills Clear and confident communication both written and verbal Competence in Microsoft Word and Excel A commitment to excellent client service Basic understanding of medical terminology About Icon: Icon Group is Australias largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom. Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden. For more information visit and follow Icon Group on LinkedIn at Want to learn more about our Greenslopes Centre? Heres why our people choose us: Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally. Impact, at Scale: Were Australias largest dedicated provider of cancer care, with our global reach growing every day. Here youll know your work is making a difference. Connection, at Heart: Our work isnt easy but its extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other. Opportunity, at Hand: Were constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities. Extra benefits for YOU: Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career. Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay. Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work. Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app. Flexible Work Arrangements: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying startfinish times. Novated Lease Options: Access convenient vehicle financing through our partner RemServ. Paid Parental Leave: Enjoy paid parental leave as a permanent employee. Wellness Support: Utilize resources and tools to balance your psychological and physical health. Global Opportunities: Explore exciting international opportunities as part of Icons expansion. Middleton Scholarship Program: Apply for our internal scholarship to support your professional development. Were excited for you to join us! AtIcon, build relationships that matter.Apply Now becauseAt Icon, You Can. Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds. Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs. #J-18808-Ljbffr