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OverviewGPC Asia Pacific is currently seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a Fixed Term 6 Months basis, to complement our Rowville Support Office.What You Will Be DoingCustomer Service: Make and receive phone calls from customers and our store network; handle customer complaints and resolve queries; process journals to resolve banking/receipting issues; provide genuine, friendly, prompt service.Debt collection / credit control: Contact customers/stores to investigate late payments and payment options; negotiate a payment plan; place accounts on stop credit as required; check and investigate disputes or discrepancies with customer accounts.Account Maintenance: Account maintenance and set up; set credit limits for customers; ensure appropriate security processes; reconciliations and receipting; ensure all Key Accounts are reconciled; reporting as required; administration.About YouPrevious experience in a similar roleCustomer service experienceBe available full-time hours, 8am 4pmDemonstrated ability to provide exceptional customer service and develop strong professional relationshipsExcellent verbal and written communication skillsIntermediate mathematical and literacy skillsIntermediate computer skills, and confidence with ExcelPrevious experience working with D365 is advantageousBenefits / Why We Love Working HerePart of a global organisationSuccessful, stable, growing businessSupport iconic and emerging Australian brands: Repco, NAPA, AMX, Sparesbox and moreAttractive product discounts across all GPC AP businessesStrong rewards & recognition programsA supportive team environment with talented peopleEmployee Assistance Program for team members and their familiesCareer development prospectsStrong values-based foundationsInnovation and forward movement are a realityAbout UsWith 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand. With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, including Repco, NAPA, AMX and McLeod Accessories.Equal OpportunityGPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct and other legitimate business reasons.Seniority levelEntry levelEmployment typeFull-timeJob functionFinance and SalesIndustriesMotor Vehicle ManufacturingReferrals increase your chances of interviewing at GPC Asia Pacific by 2xGet notified about new Credit Officer jobs in Rowville, Victoria, Australia. #J-18808-Ljbffr