Job Title

We are looking for an experienced Compliance & Quality Officer to join us in a casual capacity (812 hours per week). This role is ideal for someone who enjoys structure, continuous improvement, and quality systems, and is confident working autonomously in a small but growing team. You will be responsible for overseeing all compliance and quality functions including: Internal audits aligned with NDIS Practice Standards Maintaining staff compliance & training records (WWCC, NDIS worker screening, competencies, refresher training) Quality Management System maintenance Updating policies and procedures Managing incident and reportable incident processes Overseeing the complaints management system Maintaining risk registers (participant & organisational) Maintaining the Continuous Improvement Register Ensuring audit evidence is current and accurate Preparing monthly quality & risk reports for the Director This is a key role that directly supports the organisations compliance, governance and service safety. Key Responsibilities Conduct scheduled internal audits and prepare audit evidence Analyse incidents, complaints and risks; elevate where required Maintain accurate, uptodate documentation and registers Review and update quality policies and procedures Monitor staff training, competencies and screening compliance Implement and track quality improvement initiatives Assist in preparation for midterm and recertification NDIS audits About You You are detailoriented, organised, and confident working independently. You enjoy quality systems and understand the importance of compliance in the NDIS sector. Experience in NDIS compliance, quality, governance or auditing. Strong knowledge of NDIS Practice Standards & Quality Indicators. Experience with incident, complaints and risk systems. Ability to conduct internal audits and prepare evidence. Strong policy and documentation skills. Excellent written communication and attention to detail. Ability to work autonomously and manage priorities. Experience with highintensity supports or clinical environments. Experience preparing organisations for NDIS audits. Qualifications in community services, disability, health, or quality management. $55$65 per hour + super (depending on experience) Flexible work hoursspread your time across the week Workfromhome flexibility Grow with a supportive organisation Lead the compliance function and make meaningful impact #J-18808-Ljbffr