Job Title

About the role Working alongside the owner, you''ll own the front end of growth (leads trials members), keep retention strong, and lead a mixed team of cricket coaches and front-desk/admin. You''ll work confidently in creating and maintaining a CRM to move leads through pipelines, keep notes/tasks up to date, and communicate clearly with members, staff, and partners. What you''ll do Drive sales: Speed-to-lead, trial conversion, reactivations, referrals, local partnerships. Lift retention: Member relationships, save-plays, milestones/celebrations, reviews. Lead the team: Hire, roster, coach, and hold a mixed team to clear standards. Demonstrate 1-2 years of team management experience leading coaches and front-desk staff. Run the rhythm: Daily huddles, weekly priorities, clean handovers/openclose. Work the CRM: Keep pipelines clean, next actions set, follow-ups done. Manage partners: Brief and quality-check marketing/content/ads agencies. Be the face: Community presence that builds trust, community, and word of mouth. Prep for scale: Help document how we win so it''s repeatable as we look to take operations to the next level. Youll be great at this if you Are a seasoned sales operator (sports/fitness, hospitality, retail memberships, or similar). Have 1-2 years of sales experience in fitness, hospitality, retail memberships, or similar industries. Have backbone: calm under pressure, direct communicator, high accountability. Are systemsminded: you keep things organised and consistent. Are comfortable in a CRM (moving leads, notes, tasks) and reading basic reports. Have experience with any CRM system for managing leads, notes, and tasks. Build relationships naturally, members know you, staff trust you, partners respect you. Lead from the front and handle tough conversations well. Nice to have Prior sports local based business/fitness studio management experience or background in a relevant sphere Turnaround or scaling businesses experience Why join us Real autonomy to build the team and daytoday rhythm Clear runway to permanent leadership as we expand Competitive base, with performance bonus structure How to apply (stand out in 10 minutes) Email ****@nextinningscricket.com with subject "GM - Inner West Sydney - Cricket". Applicants must have Australian work rights. We value diverse backgrounds and hire for capability and character. Task requirements: CV or LinkedIn Short note (58 lines) on your biggest membership growth and retention wins Optional: 2minute video: How I''d increase leads convert them into trials and retain them as longterm members in 30 days at your cricket coaching business Be careful dont provide your bank or credit card details when applying for jobs. Dont transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr