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Job Title


Service Delivery Director


Company : OnTalent


Location : Brisbane, Queensland


Created : 2025-12-11


Job Type : Full Time


Job Description

OnTalent is proud to continue our partnership with Brisbane Youth Service as the organisation seeks an exceptional Service Delivery Director who will play a central role in shaping outcomes for vulnerable young people across Brisbane. For almost five decades, BYS has been a trusted, values driven organisation committed to supporting young people and young families to secure safety, stability and the opportunity to thrive. This role offers a rare chance to contribute to that mission at the highest level of influence.Reporting directly to a powerhouse Chief Executive Officer, the Service Delivery Director becomes a key member of the Executive Leadership Team. The role provides strategic leadership across a broad and complex service footprint that includes housing and tenancy supports, early intervention and prevention programs, domestic and family violence responses, young families services and multidisciplinary health partnerships.The successful candidate will guide senior leaders to deliver integrated, evidence informed programs that remain responsive to the needs of young people and their children.This is a role for a leader who can confidently translate strategy into practice. The Service Delivery Director will shape organisational culture, strengthen quality and compliance, and ensure that governance, risk and performance oversight meet the expectations of the CEO, the Board and the organisations community and government partners. The position requires a steady and emotionally intelligent presence, someone who communicates with clarity and respect, builds strong relationships, and brings a consultative, inclusive approach to leadership.A commitment to safeguarding, reconciliation, collaboration and continuous improvement will be essential.To be successful, you will bring experience at an executive level within the community services, youth services, social housing or human services sectors, combined with a deep understanding of the issues facing young people experiencing or at risk of homelessness. You will be comfortable navigating complex funding arrangements, contractual obligations, accreditation frameworks and risk environments, while maintaining a strong connection to the realities of frontline work. You will also bring the ability to prepare clear, concise and compelling reporting for the Board and the confidence to engage constructively in high level discussions and decision making.BYS offers a workplace where purpose and professional challenge meet. Joining the Executive Leadership Team means contributing to an organisation that is genuine in its values, ambitious for impact and committed to the rights and wellbeing of young people. For a leader who wants to make a meaningful contribution to social justice and system change, this is a role with significant scope and influence.OnTalent welcomes confidential enquiries from experienced executives who see themselves reflected in this opportunity and who are motivated by the chance to lead services that change lives.Please visit for a copy of the success profile and to apply.Confidential enquiries can be made to Chris Dougherty on 07 3305 5***.Applications close 11.59pm, Sunday 4 January 2026Be careful Dont provide your bank or credit card details when applying for jobs. Dont transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr