Job Title

OverviewJoin to apply for the Service Delivery Manager role at Advantage Healthcare Support.Base pay range: A$90,000.00/yr - A$110,000.00/yrAbout UsAdvantage Healthcare Support Nursing Agency is a well-established organisation providing disability support services with respect, courtesy, and dignity. We aim to be the leading provider of need-based healthcare support, trusted by Hospitals, Communities, and people across the country.About The RoleOversee day-to-day service delivery across multiple sites.Lead, mentor, and support staff to achieve positive participant outcomes.Manage client intake, including drafting and reviewing Service Agreements and Schedules of Supports.Ensure compliance with NDIS standards, policies, and procedures.Build and maintain strong relationships with participants, families, support coordinators, and community partners.Monitor service performance and drive continuous improvement initiatives.Develop and implement strategies to acquire new clients within the NDIS referral streams, including networking, building relationships with key stakeholders, attending industry events, and conducting marketing activities. NDIS Administration DutiesDraft, issue, and update NDIS Service Agreements with version control.Monitor plan usage and funding.Assist claims, billing, and reporting in line with NDIS requirements.Liaise with clients, plan managers, and NDIA to resolve queries.Collaborate with finance teams to ensure billing accuracy and compliance. What We Are Looking ForPrevious experience as a Social Worker and in the NDIS space.Strong knowledge of the NDIS framework, participant rights, and service delivery standards.Excellent interpersonal and communication skills.Excellent organisational and time management abilities.Team player with a positive approach, taking on ownership of tasks and responsibilities. RequirementsCurrent and valid NDIS Worker Screening CheckWorking with Children CheckNDIS Mandatory Online TrainingValid Drivers Licence and Own Vehicle What We OfferOpportunity to work in a dynamic and growing healthcare support agency.Supportive team environment.Professional development opportunities.A role where you can make a real difference, every single day. Advantage Healthcare Support Nursing Agency is an equal opportunity employer. We value diversity and inclusion in our workplace. #J-18808-Ljbffr