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Get AI-powered advice on this job and more exclusive features.West Recruitment Consulting provided pay rangeThis range is provided by West Recruitment Consulting. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$85,000.00/yr - A$100,000.00/yrDirect message the job poster from West Recruitment ConsultingWork Environment: 4 days in office / 1 day from home, per week - flexible work environmentStart Date: ASAPWe can only accept applications from Australian citizens or permanent residents. We can only review candidates who are currently living in Sydney.About Your New EmployerWest Recruitment are proud to be partnering with a multi-billion dollar global organisation who are looking for an IT Support Specialist to join their growing IT team, currently 25+ people. You will be responsible for maintaining, troubleshooting and resolving Electronic Data Interchange (EDI) systems. You will ensure data integrity, compliance, and seamless communication across systems.Ideally you will come from a manufacturing, wholesale, supply-chain, logistics or inventory management industry background.About your new RoleReporting to the IT Manager, you will work in a highly visible part of the IT team and ensure the reliability and performance of the network and infrastructure for the group.Some of the key tasks aligned to this role include:Participate in the development of the IT roadmap that best meets the needs of the business.Monitor and support daily data transmissionsTroubleshoot and resolve data related issues with internal teams and external partners.Monitoring physical and virtual infrastructure for potential issues.Create and maintain documentation of processes, maps and configuration.Collaborate with internal teams and partners to ensure smooth and accurate data flow.Acting as the escalation point for level 3 incidents and addressing user related issues to provide suitable solutions.Perform hardware upgrades and new equipment roll outs, including phones and operational technologies.Administer network security including firewalls, virus protection, data loss prevention (PLP), web filters and gateways.Perform software, firmware and application upgrades periodically.Oversee relationships with external suppliers to ensure that service levels are satisfactory and in line with expectations.About You1-3 years experience in a similar roleYou will hold a formal IT qualification as well as other related training such as ITIL or relevant product certifications (Microsoft ideal).You come from an MSP as a level 2 or 4 technician or a comparable System Administrator position.You bring sound technical knowledge of Microsoft products, such as Windows servers, Azure AD, Azure virtual desktop, SQL Server, Sharepoint & O365.Interpersonally, you are a team player with a Can do attitude with the ability to prioritise your work day to meet your commitments.Nice To HaveExperience with ERP systems integration.Prior work with platforms such as B2Be, SAP Business Networks and CoupaStrong analytical, troubleshooting, and communication skills.Please get in touch with Sam King at [email protected] levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesWholesale Building Materials and Transportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at West Recruitment Consulting by 2xGet notified about new Information Technology Support Specialist jobs in Greater Sydney Area.Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoIT Support Specialist(8 hours contract work from Office)Sydney, New South Wales, Australia 3 hours agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoData Center Operations Technician - AU (Sydney)Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoTechnical IT Trading Support (Financial Trading)Greater Sydney Area A$89,686.00-A$98,654.00 1 week agoData Center IT Operations Technician, Data Center OperationsSydney, New South Wales, Australia 2 weeks agoData Center IT Operations Technician, Data Center OperationsSydney, New South Wales, Australia 2 weeks agoSummer Hill, New South Wales, Australia 1 week agoEveleigh, New South Wales, Australia 6 days agoPyrmont, New South Wales, Australia 2 weeks agoHomebush, New South Wales, Australia 2 weeks agoPyrmont, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSharePoint Solution Technical Lead withBaseline ClearanceSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSurry Hills, New South Wales, Australia 1 day agoKillara, New South Wales, Australia 13 hours agoWere unlocking community knowledge in a new way. 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