Job Title

Medical Specialist Practice - Reception / Administration We are seeking a motivated, proactive, reliable medical receptionist to join our small, friendly team on a casual basis. This position includes front of house reception, exceptional customer service, and valuable administrative support to our physicians and surgeons. Responsibilities Managing patient enquiries, including telephone, email and inperson. Managing internal messaging and tasks from both the medical and administrative teams. Managing theatre bookings, quoting and billing, patient accounts, hospital communications, investigations and correspondence. Answering telephone and maintaining a computerbased appointment system. All aspects of electronic records, appointments, scheduling, billing and receipting. Accurate cash and EFTPOS transactions and banking reconciliation. Assisting in general office duties and practice maintenance as required. Flexibility to work across several locations in the future. Qualities Excellent telephone manner. Proven ability to work under pressure in a very busy medical specialist environment, use initiative, follow procedures and prioritise tasks. Reliable, strong workethic, flexible, and willing to help cover leave of other team members. Warm and welcoming customer service focus, both in person and by telephone. An ability to form strong positive relationships with your work colleagues. An ability to remain compassionate and empathetic to patients while working efficiently under pressure in a busy practice. A whiz with computers and fast at learning new software systems (mention your experience with healthcare software in your application). A collaborative worker within the administration team, contributing to the development, implementation and monitoring of work processes and a range of systems. A natural at working with computer software systems in a paperless office. Car and driver''s licence is essential due to the potential offsite travel associated with this role. Current National Police Clearance, CPR Certification, Working with Children Check, and unrestricted Australian work rights. Application Information Your contact telephone number. Something interesting about yourself that helps us to get to know you. 2 referees that we may contact regarding your suitability for the role. If you are able to demonstrate your ability to fulfill these attributes, we would be delighted to receive your application and a short cover letter. Please apply ONLY via SEEK we will not be accepting telephone or email enquiries. Only candidates successfully shortlisted will be contacted for an interview. Thank you! We look forward to receiving your application. #J-18808-Ljbffr