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Select how often (in days) to receive an alert: Location: Wathaurong Country Ballarat VIC Salary: 29.35 - 31.19 hourly + Superannuation + NFP salary packaging benefits Employment status: Part Time Permanent Hybrid (9 day fortnight, including 1 day WFH each week) Job number: 2752 Hey you! genU Training is on the hunt for a detail-loving, community-minded Administration Officer to join our friendly and supportive team in Ballarat. If you thrive in a busy environment, dont mind some repetitive but meaningful work, and want to be part of helping people change their lives through education this is your moment. At genU, were a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, were here to help people live their best lives. What youll do Enter and check student data enter results from Canvas into VETtrak and prepare certificates. Coordinate training book trainers, rooms and equipment, and keep course info up to date. Provide excellent customer service answer enquiries, support students and stakeholders, and greet visitors. Keep admin ticking handle invoicing, credit notes, filing, mail outs, and resource orders. Support the team pitch in on projects, attend meetings, and help keep the team culture positive and fun. What youll bring Experience in administration, customer service, or reception in a busy environment Strong data entry skills and high attention to detail Ability to manage workload and work at pace without dropping quality Great communication, teamwork, and interpersonal skills Reliability, flexibility, resilience, and a commitment to great customer service A good sense of humour were a fun, supportive team! Experience in a training/RTO environment VETtrak experience and/or experience using Canvas for student data (Youll also need an NDIS Worker Screening Check and Orientation Module Certificate but dont worry, well help guide you through this.) Why youll love working at genU At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. Were committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive. Youll also get Flexibility - 9-day fortnight; take off any day that suits you, plus 1 day WFH each week! Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility. Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University. Wellbeing support - 24/7 access to a holistic employee assistance program Referral bonus - bring great people with you and be rewarded CLC 15 days personal leave 5 days extra to National Employment Standards* Ready to make a difference? Click apply to complete your application. Dont wait to apply! We are reviewing applications as they come in. You can view the full position description on the genU careers pageHERE. We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at [email protected] or 03 5249 6119. #J-18808-Ljbffr