Job Title

Junior Problem Solver / Client Support School Leavers Finished school and not sure that uni is the right next step? You are not alone. Plenty of bright people want real responsibility and real money before committing to a degree. Xestro is an Australian healthcare software company based in Maroochydore. Our platform runs the day-to-day operations of specialist medical practices across the country. We are looking for a Junior Problem Solver to join our client support team. We do not expect you to have work experience in healthcare or software. We care about how you think, how you learn, and how you treat people. What you will be doing Learning how the Xestro platform fits together. Answering calls and emails from medical practices. Asking clear questions to understand what is actually going wrong. Working through problems logically and documenting what you find. Helping new practices as they get started with Xestro. Contributing ideas to improve our processes and training materials. It will be a steep learning curve in the first few months. You will be tired at the end of the day. That is normal. It also means you are learning quickly. Who this role suits You might be a good match if you: Have finished Year 12 and want to start a proper career rather than work casual or retail jobs. Are the person friends or family come to when something doesnt work. Enjoy working things out from first principles. Stay calm when other people are stressed. Like technology and are comfortable trying new systems. Take pride in doing things properly and following things through. We can teach you the software and the industry. We cannot teach you: curiosity, basic numeracy, common sense, and respect for clients. Those must already be there. What we offer Full-time, on-site role in Maroochydore. Structured training and close support from experienced team members. A clear pathway into areas such as onboarding, training, product operations, or quality assurance. A serious, professional environment that will look very good on your CV, even if you later decide to study. A team that values your input and expects you to think for yourself. Salary Salary from $69,160 per year, with the opportunity to move toward $80,000 after probation based on performance and impact. How to apply Click Apply. Answer the short questions carefully, including the logic question. Upload a brief cover letter that begins with the word "Blueberry" and tells us who you are and why this role appeals to you. If you want an easy job to coast through, this will not suit you. If you are bright, practical, and ready to work hard, we would like to hear from you. Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr