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Job Title


Compliance Investigation Officer, Queensland Building and Construction Commissio


Company : Queensland Building & Construction Commission


Location : Townsville City, Australia


Created : 2025-12-12


Job Type : Full Time


Job Description

Compliance Investigation Officer, Queensland Building and Construction Commission Queensland Building & Construction Commission Townsville QLD Full time, Contract, Part time, Casual/Temporary We are seeking a dedicated Compliance Investigations Officer to join our team in Townsville! In this role, you will be responsible for conducting investigations into QBCC licence holders and other individuals who fail to comply with legislative requirements. You will assess findings and take or recommend appropriate enforcement actions to ensure compliance and uphold industry standards. QBCC supports the growing Queensland community through our contribution to a thriving and resilient building and construction industry that supports sustainable social, environmental and economic outcomes for the state. QBCC''s regulatory purpose is to reduce risk in the building and construction industry, offer protection from harm, and encourage innovative industry responses to current and emerging challenges. Key Outcomes and Accountabilities As the Compliance Investigations Officer, you will: Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations. This includes but is not limited to the Queensland Building and Construction Commission Act 1991 and the Building Industry Fairness (Security of Payment) Act 2017; Prepare investigation plans and manage high-volume investigative caseloads. Use best-practice investigative techniques, including offence elementisation, formulation of evidence matrices, preparation of witness statements and affidavits and conducting records of interviews. Prepare briefs of evidence for use in disciplinary, civil and criminal proceedings. Implementing and conducting proactive compliance initiatives including investigations, job site audits, desktop audits and surveillance and covert activities. Provide other QBCC staff with advice, support, guidance and assistance in the performance of their compliance functions. Provide consumers, contractors and industry stakeholders with advice regarding building industry regulation administered by QBCC. Liaise with external stakeholders including industry associations. Contribute to the ongoing review and development of QBCC''s operation and performance. Represent QBCC in promotional and educational activities and before the tribunal and courts. Provide exceptional customer service to all staff of the Commission and external customers. Contribute to and support the operations of the Regional Service Center, including providing a face to face service to customers at the front counter, and support to your team in the provision of customer service. Why Join QBCC? Generous 12.75% superannuation contribution with the option to salary sacrifice Access to leave entitlements (with 17.5% leave loading) and accrual of flex time Opportunities for career development, training and mentoring A friendly, collaborative and supportive workplace culture Fitness Passport How to apply To apply for this exciting opportunity, please submit your resume and a written statement (maximum 2 pages) on how you have demonstrated the capabilities outlined in the Candidate Attributes section of the position description. #J-18808-Ljbffr