Job Title

Customer Service Officer (Shift Work) (Casual)Customer Service Officer Casual (Shift)Cleveland + Work From Home | Leaders in Workplace Drug & Alcohol TestingFit4Duty is Australias leading provider of drug and alcohol testing, drug tester training and drug testing equipment, servicing both urban and regional areas nationwide. We partner with businesses of all sizes to deliver onsite workplace testing in line with OHS legislation and enterprise safety policies.Our testing services division is triple certified (OHS, Quality and Environment) and NATA accredited, delivering alcohol, oral fluid and urine drug testing through trained medical professionals. We pride ourselves on compliance, ethics, privacy and consistency in everything we do.Why Join Us?Work with an innovative national leaderCasual role perfect for someone not seeking full-time hoursMix of Cleveland-based work and Work From HomeDiverse and interesting tasksShifts include after hours, public holidays and weekendsOnsite testing following customer incidents (reliable transport required)About the RoleWe are seeking a flexible and proactive Customer Service Officer to support our dynamic team. This role includes:Providing administrative support to dayshift CSOsCoordinating emergency testing requirements out of hoursAttending customer sites across SE Queensland to conduct testing post-incidentManaging confidential information with professionalismWorking autonomously while staying organised and responsive in a fastmoving environmentKey Selection CriteriaPlease address the following in your application:Proficiency in MS Office (Essential)Demonstrated customer service experience, ideally within a servicebased industryExperience handling confidential or sensitive informationStrong organising and scheduling skillsProven ability to prioritise and manage multiple tasks under time pressureWelldeveloped IT skills, including database management, Outlook, Excel and WordExcellent communication and interpersonal skillsWho Were Looking ForYou will thrive in this role if you enjoy administrative work, can work independently, and have a natural ability to prioritise, plan and stay organised. Youll also bring a positive attitude to the team and contribute to our strong workplace culture.How to ApplyPlease include:Your current CVYour responses to the Key Selection CriteriaOnly shortlisted candidates will be contacted. #J-18808-Ljbffr