Job Title

AVK is a highly respected global business and one of the leading valve manufacturers in the water supply, wastewater, civil infrastructure, gas, fire protection and industrial sectors. The AVK Group operates more than 100 companies worldwide, supplying to more than 80 countries and employs around 5,300 people. AVK''s core business is the design and manufacture of valves, hydrants, fitting, clamps, and accessories each complying with the highest standards of quality, safety, and durability. In addition to the products, AVK Smart Water systems provide digital solutions for AVK core products through intelligent IoT-based platform as a new way for asset owners to monitor water infrastructure. AVK Australia is part of the Global AVK Group and responsible for the groups activities in the Oceania region (Australia, New Zealand, Papua New Guinea & Pacific Islands). AVK Australia is based in Wingfield, South Australia, with operations across Australia as well as New Zealand. About this Opportunity We are looking for a motivated and reliable individual to join our team as a Customer Service Coordinator on a permanent full-time basis no previous experience necessary. This is a great opportunity for an individual looking to start or grow their career in customer service. Full training and ongoing support will be provided to help you develop the skills needed to succeed. Reporting to the Customer Service & Internal Sales Manager, this role will be responsible for: Assisting with sales enquiries including prices, stock availability, outstanding orders, credit requests and any related quality issues. Processing sales orders and entering data accurately and in a timely manner. Answering customer telephone enquiries in a friendly and professional manner. Building and maintaining strong, positive relationship with customers. Responding promptly to customer enquiries about stock or technical information. Working with product experts and other internal departments to find solutions to enquiries. Assisting with the processing and management of export orders. About You A positive and friendly attitude, with a willingness to learn and develop new skills Good verbal and written communication skills Great time management skills and attention to detail, with the ability to work independently as well as part of a team Basic proficiency in Microsoft Office (e.g. Word, Excel & Outlook) A proactive mindset, with an interest in helping improve processes This is an exciting career opportunity for an individual looking to join a successful global business. Salary for this role will be negotiated in line with skills and experience. If this sounds like the job for you, then please apply now by submitting your CV and a covering letter, in Word format, addressing the selection criteria. Visit our website to learn more about the company, or our global website www.avkvalves.com to learn more about the AVK Group in general. Applications will be reviewed immediately. #J-18808-Ljbffr