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Our Customer Service Department is an energetic and thriving environment with a constant flow of customers who are seeking your help with the processing of their orders and providing knowledge about our product range. Our goal is to provide a superior service experience to our customers by being motivated and passionate about who we are and what we do. These are fulltime permanent positions, working Monday to Friday with shifts between the hours of 8:00am and 5:30pm. We provide a 23 week paid training period to assist you to thrive in this position. Our business values the growth of our employees, with internal promotion opportunities available. Responsibilities In this role you will be responsible for answering phone calls, processing and data entry of customer orders received via email, phone and our online ordering system, and following up on the progress of orders. Qualifications Experience working in an administration or callcentre environment Excellent customer service skills and a pleasant and friendly phone manner Experience working in a fast paced environment, juggling multiple priorities at any one time The ability to respond to customer enquiries in a timely and professional manner Initiative and the ability to work unsupervised About Us polytec has been prominent in the Australian joinery and interior design industries for 30 years, supplying our customers, and ultimately consumers, with topquality decorative surfaces and cabinet doors. At polytec, we pride ourselves on creating contemporary, ontrend designs we know every household will love. polytec is a privately owned Australian company. Continual investment in advanced technology, with many inhouse departments working across a broad scale of projects, enables the opportunity for a diverse career path like no other. polytec is an Equal Opportunity Employer. #J-18808-Ljbffr