Job Title

IT Business Analyst Kogan People Solutions are working with a rapidly growing IT service business dedicated to empowering a wide variety of clients across the Gippsland region. Established in 2014, they specialise in delivering practical, modern, and scalable IT solutions that drive business efficiency and growth. They are seeking a proactive and client-focused ICT Business Analyst to work with them as they continue to grow their business activity. This is a full time ongoing position based in Leongatha, where you will be integral to defining, analysing, and delivering impactful IT projects for their diverse client base. Location : Based in Leongatha, Victoria. Regular travel will be required to client sites across Gippsland and as necessary, beyond. Salary : $75,000 $85,000 + Superannuation per annum Key Responsibilities As their IT Business Analyst, your core focus will be translating business challenges into clear IT requirements. 1. Requirements discovery and Analysis Conduct in-depth analysis of client business processes, workflows, and operational gaps through workshops and interviews. Document detailed functional and non-functional requirements, user stories, and acceptance criteria for proposed IT solutions (e.g., system upgrades, cloud migrations, software implementations). Facilitate requirements sign-off with key business owners and stakeholders. 2. Solution Consulting and Design Act as the subject matter expert, recommending appropriate IT solutions and technologies that align with the clients size, budget, and strategic goals. Work alongside technical architects to ensure solution designs are viable, cost-effective, and meet all defined business needs. Present complex technical findings and recommendations clearly to non-technical SME clients. 3. Stakeholder and Change Management Build strong, professional relationships with multiple SME clients and internal technical teams. Manage project scope, assessing the impact of proposed changes on delivery timelines and budgets. Coordinate User Acceptance Testing (UAT) and facilitate post-implementation training and handover. Essential Qualifications & Experience Your application must demonstrate your ability to positively address the following : Proven professional experience as an IT Business Analyst (or similar) of at least 1 or more years since gaining your qualifications. A relevant qualification (e.g., bachelors degree in IT, Computer Science, Business, or related field) OR equivalent demonstrated professional experience (e.g., 3+ years). Solid understanding of various requirements gathering methodologies and modelling techniques (e.g., use cases, process mapping). Familiarity with common technology landscapes, including cloud platforms (e.g., Microsoft 365) and business-critical applications (CRM, ERP, etc.). Prior experience in the education sector or having worked within an educational environment will be considered an added advantage. Excellent communication, presentation, and negotiation skills. You must have unrestricted full time Australian working rights to be considered. Applications If you are a driven and experienced Business Analyst ready to make a significant impact across the Gippsland region, we encourage your application. Please respond to the recruiters using the facilities on this site, and ensure you attach your updated CV. Kogan People Solutions are grateful for all applications, but kindly note that they will only respond to shortlisted applicants. Kogan People Solutions recruitment excellence #J-18808-Ljbffr