Job Title

About the Company Privately owned and newly launched onto the Australian market, Birch Hotel Group is committed to revolutionising the customer experience in regional hospitality. With several acquisitions under their belt and more on the horizon, they are implementing renovation and growth plans to set a new standard in delivery. The company''s overall recruitment strategy for this brand is to appoint handson, businesssavvy and accountable managers to develop the potential of each venue and drive occupancy growth. The Role Birch Motel Bowen is looking for a livein highly motivated motel management couple. Start date will be 20.10.2025 or earlier. You will play a critical role in shaping this site into a soughtafter location in the region with high standards in every category of service and delivery. Reporting directly to the National Operations Manager, you will be responsible for overseeing daily operations of the motel, including checkin and checkout procedures, housekeeping room cleaning and the following duties: Birch Motel Bowen has 12 rooms, a small pool and garden. Handling payments and financial reconciliations. Good knowledge of RMS. Increase and respond to online OTA reviews and improve online ratings. Ensuring a high level of customer service and satisfaction. Managing budgets, financial reporting and bookkeeping. Developing and implementing sales and marketing strategies to increase revenue. Ensuring rooms, grounds and pool are always well maintained and presented to the highest standard. General banking and administration duties. Managing stock levels and monitoring supplies. Understanding that motel management can be 24/7 and being willing to assist with late checkins or emergencies if required. Attending to general maintenance as required and liaising with tradesmen when necessary to ensure everything is kept in good working order. The Ideal Candidates One partner must have building/handyman experience and the other partner must have motel management experience. In addition, the following qualifications and skills are required: Wellpresented, professional, warm and friendly customer service skills. Experience with a motel booking system is necessary. Previous experience in motel or hotel management is necessary. Experience and handson skills are must! General maintenance and gardening skills required. Excellent communication, leadership, and organisational skills. Strong financial and budgeting skills. Ability to work in a fastpaced, customerfocused environment. Ability to work independently and as part of a team. Basic computer skills, including knowledge of property management systems. Seeking a longterm commitment. Providing police and drug clearance report are a must. What We Offer Twinbedroom house living arrangement is free. $280 daily rate as a couple. Comprehensive training and support throughout the contract period. A supportive work environment with opportunities to develop new skills. Opportunity to relocate for our other roles. You must have your own ACN/ABN. We envisage this role is for couples ONLY. Generally, one person would cover the administrative load, whilst the other would cover rooms, grounds and maintenance and pool. Contact Contact us now! Forward a resume with a cover letter to explain your individual circumstances and how you will make a difference to our team. Alternatively, if you have specific questions about the role, please contact National Operations Manager on 0468 564 ***. Please note accommodation arrangement is not suitable for applicants who have dependants. Be careful dont provide your bank or credit card details when applying for jobs. Dont transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr