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Join to apply for the Senior Claims Assessor role at Tokio Marine Management Australasia2 days ago Be among the first 25 applicantsJoin to apply for the Senior Claims Assessor role at Tokio Marine Management AustralasiaGet AI-powered advice on this job and more exclusive features.As aSenior Claims Assessor,you will be responsible for managing a portfolio of claims and ensuring their seamless resolution whilst ensuring quality and effectiveness to meet the General Insurance Code of Practice obligations (GICOP).About Us:Accident and Health Insurance Underwriting (AHI)is one of Australias most trusted and awarded Underwriting Agencies. With over 25 years of experience in Corporate Travel and Personal Accident and Sickness cover, AHI prioritise the well-being and financial security of clients and their families.The AHI team of specialist underwriters provide support to Brokers across Australia, while in-house claims experts deliver exceptional customer service and genuine assistance. Teams are empowered to make decisions, so clients receive the best possible support and outcomes in the shortest time.Having joined the wider Tokio Marine Group in 2019, AHI adds to Tokio Marine Australasias product suite. Tokio Marine Group is one of the top 5 largest global insurance companies with businesses in 38 countries and regions worldwide. Leading the way in travel, accident and health, bond and credit and cyber security insurance just to name a few.About the Opportunity:Based in Sydney CBD and reporting to the Head of Claims, your role will include:Proactively manage a mixed accident and health portfolio of claims end to end.Ensure customer complaints are resolved to conclusion for the benefit of customers and the business to support customer satisfaction, service improvements and team development.Maintain compliance with all regulatory, legislative, and internal compliance obligations, and effective systems and processes are in place, including ongoing monitoring and reporting.Guarantee claims practices are person centred, efficient and have a clear linkage to achieving fair claims outcomes and leakage avoidance.Enhance the level of team engagement, ensuring customer focus is maintained and operational expenses are tightly controlled.Deliver excellent service including timely and accurate responses over the phone and via e-mail which prioritise the client''s needs and manage expectationsApply your analytical thinking to assess and resolve claims efficiently.About You:As our preferred candidates, you will have:2 years experience in Accident & Health in a similar position is highly preferredA background managing the full breadth of the claims management lifecycleKnowledge of relevant legislation including up to date awareness of regulatory requirements including GICOPWhat''s in it for you?Competitive salary package with yearly bonus and great benefitsNovated leasing options for your assets e.g. vehicle, mobile, laptop etc.A flat management operating structure which means minimal levels of hierarchy and access to Executive LeadersFlexible working - hybrid position, WFH 2 days a week, choose your scheduleAdditional wellbeing leave day to use as you see fit in additional to optional flu vaccinations provided onsiteAdditional wellbeing day to use as you see fitVolunteer day with a charity of your choosingTwelve weeks of paid parental leave for primary carers, 6 weeks for secondary carersSocial committee in a friendly, down-to-earth high performing culture that celebrates youOngoing learning and development programs tailored to your career progression goals and ambitionsSignificant discounts with large Japanese multinational companies and other large national retailersAnd many more!In return, we will give you everything you need to develop your skills and build a successful role at AHI. If you''re ready to step into a business and culture that will both challenge and excite you, apply now and let''s make a difference together!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesInsuranceReferrals increase your chances of interviewing at Tokio Marine Management Australasia by 2xSign in to set job alerts for Claims Assessor roles.Claims Specialist - Claims and Workplace HealthSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoQuantum, Claims and Delay Roles (Sydney and Brisbane)Sydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia A$100,000.00-A$105,000.00 3 weeks agoSydney, New South Wales, Australia 3 weeks agoMillers Point, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 day agoMount Kuring-Gai, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoExpressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building CoordinatorsSydney, New South Wales, Australia 2 weeks agoExpressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building CoordinatorsSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoExpressions of Interest - Suncorp Home Claims - On Road & Desktop Assessors & Building CoordinatorsSydney, New South Wales, Australia 3 days agoClaims Governance Lead - 12 Month ContractNorth Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoManager Reconstruction Claims and PaymentsParramatta, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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