Job Title

At Fortify Health Group, we know navigating health and disability services can be complex. Thats why were on a mission to design, build, and deliver services that empower individuals to achieve better health and wellbeing. We support people from all walks of life through specialist mental health programs, community nursing, and NDIS services. The Opportunity As a Clinical Nurse Case Manager, you will lead complex, personcentred clinical case management within the NDIS framework. Youll coordinate multidisciplinary input, develop and review care plans, and ensure highquality, evidencebased care that aligns with Fortifys clinical standards and Positive Behaviour Support Plans (PBSPs) where applicable. The role blends handson clinical leadership with a capacitybuilding focus, mentoring EN and disability support workers in the field to deliver safe, consistent supports across community settings. Key Responsibilities Clinical Case Management: Hold a defined caseload; complete comprehensive assessments; develop, implement, and review care plans in collaboration with participants, families, and multidisciplinary teams; ensure alignment with NDIS plans and PBSPs. Clinical Leadership & Escalation: Provide advanced clinical decisionmaking within RN scope; elevate complex matters through the CNC escalation process when required. Capacity Building & Mentoring: Coach EN and DSW frontline staff; deliver inthemoment coaching and scheduled training that reflects written care and PBSP guidelines. Quality Assurance & Governance: Uphold Fortify policies and care standards; maintain accurate, timely documentation; participate in audits and continuous improvement activities. Coordination & Stakeholder Engagement: Liaise with Operations/Rostering and external partners to ensure seamless intakes, service coordination, and riskaware staffing that matches individual support needs. Risk Management: Identify clinical risks and early deterioration; initiate mitigation plans and upscale via CNC/HOC pathways for urgent review. Participate in a clinical oncall roster to provide advice and guidance to staff. OntheFloor Support: Work a rostered pattern across officebased tasks and communitybased coaching/training; provide direct support and shift coverage to maintain continuity of care when needed. Selection Criteria Skills & Experience At least 4 years clinical experience in disability services or a related healthcare setting, including leadership or consultancy roles. Strong clinical assessment and problemsolving skills, with the ability to manage complex situations. Excellent communication, interpersonal, and leadership abilities. Commitment to personcentred care, ethical practice, and cultural competence. Proficiency in computer skills and documentation. Qualifications & Other Requirements Bachelor of Nursing degree. Current registration as a Registered Nurse. Postgraduate qualification in a relevant clinical specialty (e.g., disability nursing, rehabilitation nursing) highly desirable. Health Service Management and training/assessment qualifications highly desirable. Current Queensland drivers license. NDIS worker screening check (or ability to obtain) Rights to work in Australia. What We Offer A supportive, valuesdriven team environment. Opportunities for professional development and career growth. The chance to make a meaningful difference in peoples lives. How to Apply To apply, please submit your CV and a cover letter addressing the selection criteria. #J-18808-Ljbffr