Job Title

Salary sacrifice to maximise your take-home payAwarded Best Workplace in 2025, 2023 & 2021 for our outstanding culture and employee experience WHO WE ARE Footprints is a leading not-for-profit organisation with a proud history of working alongside people and communities to enhance wellbeing, independence and social connection. Established in 1991, we have grown into a multi-site service provider committed to excellence and innovation in personled support, with a focus on older Australians and people experiencing mental health challenges. Through our wraparound approach and partnerships across health, housing and community sectors, we deliver integrated services that create meaningful and lasting impact. Recognised as a Best Workplace Award winner, Footprints is guided by strong leadership, strategic collaboration and a shared commitment to improving lives and strengthening communities. ABOUT THE ROLE The purpose of this position is to provide support to the Care Finder target population. The Care Finder program will provide specialist and intensive assistance to help people in the Care Finder target population groups understand and access aged care services and connect with other relevant supports in the community through a personcentred approach that maintains dignity, respect, choice, and selfdetermination, in line with Care Finder Policy and guidelines. KEY RESPONSIBILITIES In consultation with clients, undertake holistic assessments and support planning to determine and document individual needs and access to supports that is client lead. Provide specialist and intensive assistance to help people in the care finder target population (senior Australians who need intensive support who could otherwise fall through the gaps) to understand and access aged care services and connect with other relevant supports in the community. Ensure that individuals are valued and respected, and that support aims to promote independence and client selfdetermination. Assertive outreach (engaging clients in different environments, informational outreach to service providers and the community). Facilitation of information sessions in the community to identify and reach vulnerable older people. Meet with providers to arrange services, such as by calling providers to check availability and attending meetings with providers and connect with other relevant supports in the community. Engagement and rapport building with potential clients and other services. Highlevel checkin with clients on a periodic basis and followup support once services have commenced. Support clients to understand and connect with required services, including My Aged Care, using warm referrals and monitor client engagement. Organise and participate in case conferences and interagency meetings in a collaborative and consultative manner, including actively participating in staff/team meetings and participation on community of practice meetings. Promote Footprints programs and services and advocate for service options for the target group, in the wider community, through sound working relationships with partners and networks within government, nongovernment and private sectors. Undertake administrative functions, including maintenance of client database, maintaining a high standard of client files, reporting requirements, and data input activities. Participate in the professional support and development of the Care Finder Program and professional development. Contribute to the ongoing development and evaluation of program practice, ensuring continuous quality improvement and compliance with the Program Guidelines and the Aged Care Quality Standards. Provide culturally safe services. Provide Case Studies where/when required. Ensure client contacts and records are current and accurately maintained in the client management system. In collaboration with the Program Coordinator, Care Finders and other relevant external service providers, support and monitor the appropriateness and responsiveness of support services. Promote Footprints programs in the community through sound working relationships with service provider networks. KEY SELECTION CRITERIA Relevant Tertiary Qualification e.g., Community Services, Human Services, Social Work, or related discipline and/or relevant experience. Demonstrate local community connections with the care finder target population or a specific subgroup within the care finder target population. A detailed understanding/ability to rapidly attain a detailed understanding of the range of aged care supports and services and other relevant supports that are available in the local community, the process to access, and any eligibility requirements for other relevant supports in the community. Demonstrated knowledge and experience in working with a diverse client group, including older people, people with disabilities, people experiencing mental illness and people experiencing homelessness or those at risk of, and their carers/families. Demonstrated experience in community networking and working collaboratively with external service providers to plan and provide consistent, responsive, and appropriate client focussed services. Welldeveloped interpersonal, verbal, and written communication skills, and demonstrated ability to work effectively in a team environment. Computer literacy and the ability to effectively manage a client database. Ability to work remotely from a team when required, and ability to utilise virtual meeting platforms e.g., Microsoft Teams, Zoom. Current class C drivers license. Use of own comprehensively insured vehicle will be required (paid kms). Office vehicles will also be available in some locations. Some travel through Care Finder delivery regions, and overnight stays may be required for the length of the program. National NDIS Worker Screening Check or current Yellow Card. Current First Aid and CPR certificate (desirable) BENEFITS Salary sacrifice to maximise your takehome pay Opportunities for ongoing professional development and training A supportive and friendly team environment Employee Assistance Program Reinbused KMs Recognised for our outstanding team culture, winning Best Workplace Awards in 2025, 2023, and 2021 Applications Close 31st of December 2025 Please note that only shortlisted candidates will be contacted. If you have not heard from us by two weeks from the closing date, please assume that your application has been unsuccessful. We thank you for your time and interest in working with Footprints. To learn more about Footprints and access a copy of the position description, please visit our website: CONTACT For more information, please contact Cindy White - Coordinator - Care Finder Program at ******@footprintscommunity.org.au or 0422 679 *** EQUAL OPPORTUNITIES Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees, no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building longterm employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present, and thanks them for their wisdom and guidance. #J-18808-Ljbffr