Job Title

Our Purpose Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About BUSY Ability BUSY Ability is part of The BUSY Group, a not-for-profit organisation with more than 45 years of experience. It enables people with a disability and those who have lived experience of the justice system to realise their full potential through meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane. Job Description Working within a Workforce Australia specialist contract the ExOffenders Program as a Work Support Consultant focuses on providing ongoing support to customers and employers within the employment services program, ensuring sustainable employment and positive outcomes. The role devises interventions and solutions to improve prospects of maintaining sustainable employment, works with employers to plan and develop their workforce, and creates future employment opportunities through customised training on workplace diversity. This is a fulltime, fixedterm role until June2027 (with possibility of extension), working 8:30am5pm Monday to Friday in the office. Benefits Competitive salary: Circa $68k + super + NFP salary sacrifice NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card Access to Fitness Passport Paid Parental Leave, Retail Discounts, Annual My BUSY Day Off Career progression and internal opportunities Training and Professional development allowance Employee Assistance Program and Flare Wellbeing App Monthly, FLEXI day off Work as part of a team whilst working autonomously with your clients! Desired Skills and Experience Demonstrated customer service experience Digitally savvy intermediate computer skills Previous administration experience Ability to work under pressure and meet KPIs Ability to resolve complex client situations with resilience and maturity Ability to obtain a Blue Card and National Police Check Next Steps This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. EEO Statement The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities. Candidates with lived experience in the justice system are encouraged to apply. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. #J-18808-Ljbffr