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Job Title


Head of Workforce Planning


Company : Metro Trains Sydney


Location : Sydney, New South Wales


Created : 2025-12-14


Job Type : Full Time


Job Description

At Metro Trains Sydney (MTS), were proud to operate Australias first fully automated metro railway setting new benchmarks for safety, reliability and innovation. Were now looking for a strategic leader to head up our Workforce Services function as our Head of Workforce Planning, driving workforce planning and data, reporting and analytics and payroll excellence, to shape the way we work and grow. In this key leadership role, youll partner with the General Manager People & Culture and Corporate Affairs to ensure our workforce systems, insights and processes are efficient, compliant and aligned with MTSs strategic priorities. Youll lead a talented team dedicated to delivering operational excellence, while driving transformation and innovation in how we plan and manage our people. Key Responsibilities Partner with the General Manager People & Culture and Corporate Affairs to deliver people related operational and organisational excellence. LeadWorkforce Planning, Reporting, Payroll and Organisation design and associated services to ensure accuracy, compliance and continuous improvement. Leadthe development and delivery of workforce planning and analytics to support rostering, organisational design, transformation and change initiatives. Manage payroll operations to ensure compliance, precisionand efficiency across complex systems and structures. Govern people reporting and workforce data to ensure integrity, transparencyand actionable insights for internal and external stakeholders. Lead and embed transformation programs across Workforce Services to enhance organisational effectiveness. Build trusted partnerships with key internal and external stakeholders, including Sydney Metro Authority (SMA), TfNSW, and Northwest Rapid Transit (NRT). Lead, coachand develop a high-performing team to foster a culture of accountability, innovation, and continuous improvement. About You You are an accomplished and influential operations leader with the strategic capability to drive organisational performance coupled with a strong technical skill set in workforce planning. You combine operational discipline with strong leadership and communication skills to deliver excellence across every aspect of workforce management and analytics that translate into effective and efficient people operations. With extensive demonstrated handson experience across workforce planning, payroll operations, organisation change and reporting, gained in transport or large infrastructure projects, you will lead and deliver accurate workforce insights with the ability to deep dive into existing frameworks, challenge the status-quo to enable data-driven decision making and business transformation, while partnering with senior executives and external stakeholders to align workforce outcomes with organisational goals. You will be required to work across our two sites in Tallawong and North Sydney in this hybrid/flexible role, with 3 days onsite. At MTS, we are proud to operate Australias first fully automated metro railway setting new standards in safety, reliability, and passenger experience. Youll join a purpose driven organisation where innovation, collaboration and people are at the heart of everything we do. Benefits Fitness Passport discounts and access to gyms across NSW Maxxia Vehicle Leasing options Employee Recognition Awards How to Apply If youre a results-driven people operations leader ready to shape the future of workforce excellence at MTS, apply now with your resume and a cover letter outlining your suitability for the role. MTS is an equal employment opportunity employer. We are committed to an inclusive workforce and welcome applications from candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent. #J-18808-Ljbffr