Job Title

Front Office Coordinator & Sterilisation Assistant We are seeking a motivated and personable Front Office Coordinator & Sterilisation Assistant to join our team on a casual basis. This dual role is central to creating a welcoming experience for our patients while also supporting the clinical team with infection control and instrument sterilisation. The successful candidate will be organised, adaptable, and eager to learn, with a genuine commitment to patient care. Hours Monday: 9am 6:15pm Tuesday: 9am 6:15pm Flexibility to cover additional shifts during staff leave is highly regarded. Key Responsibilities Front Office Coordination Greet and welcome patients warmly upon arrival. Manage appointment scheduling, cancellations, and follow-ups. Handle patient check-in, check-out, billing, and health fund claims. Maintain accurate patient records in the practice management system. Answer phones, emails, and patient enquiries professionally. Support practitioners to ensure smooth daily operations. Sterilisation & Clinical Support Clean, sterilise, and maintain dental instruments to infection control standards. Assist with setup and pack-down of surgeries between patients. Monitor and maintain stock levels of sterilisation supplies. Ensure strict compliance with infection prevention and control protocols. Skills & Attributes Excellent communication and interpersonal skills with a patientfirst approach. Strong attention to detail and organisational skills. Ability to multitask and adapt between front office and clinical support tasks. Professional, reliable, and teamoriented. Willingness to learn onthejob training provided. Qualifications & Experience Previous experience in admin or health preferred. Why Join Us? Supportive, professional, and caring team environment. Handson training provided across both front office and sterilisation roles. Opportunity to develop new skills in a modern dental practice. Make a meaningful impact on both the patient experience and the smooth running of the clinic. Apply now #J-18808-Ljbffr