Job Title

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them. Classification: SCHADS Level 4 with a salary range of $88,169 - $94,888 per annum pro rata + Superannuation Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year About Neami National We''re Neami. We''re big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention. For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them. We''re proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. Our approach is based on evidence: what has been proven to work and what people tell us helps. We adjust and improve our approach to make sure that we''re doing the very best we can. We value lived and living experience. We try to learn from people''s personal experiences of mental health challenges, adversity, and interactions with support services. We use what we learn to design and influence our programs and services. As one of Australia''s largest providers of mental health services, we advocate for system change to improve lives. We know the mental health system can work better. We passionately encourage reforms that reflect lived and living experience and give people choice. Values Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them. Connecting Learning Belonging About your new role First Nations Case Manager staff (FNCMs) provide culturally safe & individually tailored case management services, psychosocial support, and wrap-around service linkage to Indigenous Australian consumers. FNCMs refer and facilitate access to integrated services that focus on consumers progressing towards consumer identified needs, and improved health and wellbeing outcomes alongside specialised services. Support includes coordinating care with consumers, families and external stakeholders to navigate systems, services, and connection with supports available to them. FNCMs work is grounded in Social and Emotional Wellbeing (SEWB), which is a multidimensional, holistic model of health for Aboriginal and Torres Strait Islander Peoples. They will build and maintain professional relationships with stakeholders and community partners to facilitate this holistic care. FNCMs are required to use judgement to formulate responses to consumer needs over the long term, short term and in times of crisis. What will Neami offer Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave (pro-rata if part-time) Optional monthly Accrued Day Off (ADO) for full-time staff 17.5% Annual Leave Loading Flexible work arrangements are available for maintaining your work-life balance Professional development through regular practice development sessions and coaching with your supervisor Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service) Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family What you will bring to the role Identify as an Aboriginal and/or Torres Strait Islander (This is a genuine occupational qualification under section 8(1) of the Racial Discrimination Act 1975 (Cth), and s12 of the Equal Opportunity Act 2010 (Vic) and s 8(4) of the Charter of Human Rights and Responsibilities Act 2006 (Vic). Significant experience working with people and services within the Aboriginal and/or Torres Strait Islander communities Experience and knowledge working with consumers that identify as Aboriginal and/or Torres Strait Islander Using your Lived Experience as a First Nations person to provide culturally safe support to consumers. Collaboration and networking skills to engage with local and sector-relevant Indigenous specific services and community-led groups to support the development of culturally safe & responsive interagency partnerships Experience in providing case management and care coordination, including working with other community partner organisations to deliver best possible comprehensive service to consumers. Attendance at local cultural and community events as per the needs of the consumer or program. Experience in developing specific referral pathways including from the Koorie Court and law enforcement/justice agencies. Experiencing in providing traumainformed care to the consumer. Experiencing in identifying and regularly reviewing the consumer''s development towards identified needs and goals. What the role requires Nationally Coordinated Criminal History Check (police check) - disclosable outcomes considered Current Working with Children Check - required before commencement of work How to apply The terms and conditions of the role are listed in the attached position description (please select paperclip icon). To apply for this position, please: Click the ''Apply'' button where you will need to create a username and password Upload your resume and cover letter When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call). If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We''re passionate about creating opportunities and supporting professional development. If your application is shortlisted: We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami If you have any further questions regarding this role which are not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact: Mel Horne - Lived Experience Service Manager: *********@neaminational.org.au Simon Bescoby - Clinical Service Manager: *************@neaminational.org.au If you have any technical issues when applying for this role, please email ****@neaminational.org.au for assistance. Applications Close: 16th January 2026. Applications will be reviewed as they are received and therefore this vacancy may be filled prior to the closure date. Be Yourself -Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live. Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement. #J-18808-Ljbffr