Job Title

Are you passionate about making a difference in the lives of others? Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. If you are excited by the idea of contributing in a fast-paced, high-growth organization where your work can make a real difference, we want you to join our team! We are seeking a customer-centric and motivated individual to join Customer Services Team. Youll be responsible for delivering outstanding service to our internal and external customers. Attitude is everything, and were looking for someone who thrives on solving problems and is a pro at juggling multiple priorities. What Youll Do Be the first point of contact for our internal and external customersProvide first-class customer support via phone, email, and other channelsProcess orders and returns, ensuring clear communication and timely resolutionResolve issues with an empathetic and a solutions focused approachChampion a culture of service excellence by promoting customer-centric thinkingCollaborate with cross-functional teams What Youll Bring Ideally, youll have experience in a Customer Service role. Youll also have: Demonstrated passion for delivering exceptional customer experiencesExceptional interpersonal and communication skillsExperience with CRM or ERP systems and a good understanding of customer service processesHigh level of working knowledge of Microsoft Office suite of productsExperience in the medical and/or related industry is desirable What We Offer Health and wellness subsidyExtra days leave for your birthdayTime to give back with paid volunteer leaveOngoing training and educationFun and collaborative team environment