Job Title

*Experience in Best practice is essential for this role. Mermaid Plaza Medical and Cosmetics Centre New Branch Open Now! We are thrilled to announce the opening of our brand-new practice. As we expand our footprint, were on the hunt for dedicated and passionate Receptionist/Administrator to join our team. Position: Medical Practice Receptionist/Administrator Key Qualifications: Proven experience as a receptionist or administrator within a medical setting. Proficiency in Best Practice software. Experience with HotDocs. Familiarity with PRODA. Sound knowledge of healthcare administration, patient management and billing. Excellent communication and organizational skills. Ability to multitask and manage patient flow with poise and efficiency. Understanding of privacy regulations and patient confidentiality protocols in Australia. Role Responsibilities: Efficiently manage appointment bookings, patient queries, and front-of-house tasks. Maintain and update patient records. Coordinate with medical staff to ensure smooth patient flow and timely appointments. Handle billing, insurance claims, and other administrative responsibilities. What we offer: An opportunity to work in a state-of-the-art facility. Comprehensive training and opportunities for upskilling. A competitive remuneration package. A supportive and collaborative work environment. Chance to be a foundational member of our new branch. Mermaid plaza Medical and Cosmetics Centre has always been committed to providing top-tier care for its patients. If you share our passion and believe you have what it takes to shine in this role, wed love to hear from you! Job Types: Full-time, Part-time, Casual Pay: From $26.00 per hour Work Location: In person Expected Start Date: 30/11/2025