ACESGroup; Where People, Safety, and Technology Connect. At ACESGroup, we have always been a leader in combining operational expertise with cutting-edge technology. Our point of difference is clear: we do not just use technology: we build it. Across every division, from frontline operations to corporate services, our bespoke software tools are transforming how we work, improving safety, efficiency, and decision-making in real time. Our technology is not solely for internal use; it is proven, commercial-grade innovation trusted by clients and organisations across Australia and internationally. ACESGroup is not a guard supply company with technology in the background, we are a technology innovation company with a high-tech guarding division. We are shaping the future of the security industry by integrating people, systems, and smart technology to deliver safer, more connected environments. At ACESGroup, innovation is part of how we speak, teach, and operate, and we are seeking team members who wish to develop and grow with us. About the Role: We are seeking Full-Time Security Relief Officers to join our Flexible Standby Rosters, providing coverage and relief across multiple sites throughout Sydney. This role suits Officers who enjoy variety, can adapt quickly, and are prepared to be deployed on short notice. Successful applicants must be willing to travel across Sydney (or within agreed sub-regions/security sectors). You will be cross-trained and upskilled with multiple licences and qualifications, enabling deployment across a wide range of sites and operational environments. Staff must be willing to attain qualifications such as Traffic Control, Fire Warden, Working With Children Checks, and other site-specific requirements as needed. This position offers an exciting opportunity to work in a dynamic, fast-paced environment, including the chance to work at major events across Sydney. You must be available for the majority of (ideally all) major event deployments. This is an excellent opportunity to grow as a security professional, gaining hands-on experience across diverse locations, refining your skills, and building a strong platform for progression. With opportunities for development and growth within a small and dedicated team, this role provides a pathway towards becoming a trained Event Security Supervisor. Relieving Security Officers can also request transfers and will be prioritised for full-time vacancies at preferred sites when opportunities arise. Please note: This role requires applicants to hold a full unrestricted NSW Driver Licence and a valid NSW 1A Security Licence. Responsibilities and Duties Provide visitor customer service, direction, and information Protect physical assets, including regular pedestrian and vehicle patrols Monitor and guide behaviour in public and private spaces Observe facilities to reduce risk and maintain public safety Respond to incidents as a first responder Prepare general security records and reports Manage facility access control Provide high-quality security services in accordance with client requirements and internal standards. Operate and utilise ACESGroups technology platforms to support site safety and reporting. Maintain accurate records and complete reports through digital systems. Collaborate with team members and management to enhance operational efficiency. Essential Criteria NSW Security Licence (1A) Responsible Service of Alcohol (RSA) Competency Card (current) First Aid and CPR (current) Customer service experience Superior communication skills (written and verbal) Exceptional personal presentation Reliability and punctuality Ability to work on a 24/7 rotating roster Ability to pass a LLND (Language, Literacy, Numeracy and Digital) test Full NSW Driver Licence SEINS (or willing to obtain) Traffic Control and Implement Traffic Management Plan certificates/cards (or willing to obtain) White Card (or willing to obtain) Fire Warden (or willing to obtain) Working With Children Check (or willing to obtain) ACESGroup can assist suitable candidates in obtaining the necessary qualifications via our internal Registered Training Organisation (RTO). What ACESGroup Has to Offer Be part of an organisation that utilises smart technology, digital platforms, and data-driven systems to support and empower our people Work at Sydneys most iconic and high-profile locations Paid breaks Uniform provided Ongoing career development and clear pathways for progression Training and upskilling through our internal RTO Be a part of our newly registered and first off Diploma in security technology starting in mid-2026 Convenient sites and transport access Be part of a team developing security technology such as vision analytics for safety A growing national company with diverse opportunities across events, venues, and critical infrastructure Attractive employment conditions Gain experience using ai for efficient risk management reporting and research. About Us For more than 40 years, ACESGroup has been at the forefront of security innovation, combining operational excellence with in-house developed technology to set new standards in safety, service, and performance. We are a leading national provider of integrated security services, protecting a diverse portfolio of public and private facilities. Our personnel keep communities safe across commercial buildings, public precincts, aviation facilities, education institutes, parklands, technology precincts, and major sporting and entertainment venues. Our technology-first approach ensures every team member is supported by intelligent systems that simplify reporting, enhance communication, and strengthen safety outcomes. At ACESGroup, we do not just offer jobs: we build long-term careers within a company that is redefining what security looks like in a digital world. How to Apply If you are ready to join a progressive and forward-thinking team within a company that truly values your contribution, please click APPLY NOW! You can also get in touch for a confidential chat with our Recruitment Team on (02) 9699 7711 for a confidential discussion. All candidates who reach the interview stage must pass a LLND (Language, Literacy, Numeracy and Digital) test before the interview can commence. ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity. We are an equal opportunity employer, committed to workforce inclusion and diversity. Successful applicants will be subject to relevant background, police, medical, and reference checks. ACESGroup does not accept referrals from recruitment agencies. ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain. Job Type: Full-time Pay: From $40.00 per hour Work Location: In person
Job Title
Security Relief Officers