At Stryker, we dont just build medical technology we empower people to make healthcare better. Were looking for a passionate, people-first leader to join our Field Service team as an Associate Manager, overseeing a high-performing group of Engineers across Victoria, South Australia, and Tasmania. This is your opportunity to lead a team that directly impacts patient outcomes and hospital performance through exceptional service and strong relationships. About ProCare At Stryker ProCare is Strykers dedicated service and support division, focused on keeping life-saving medical technology running at its best. From surgical power tools to advanced imaging and navigation systems, our Field Service Engineering team plays a critical role in servicing, repairing, and maintaining equipment across hospitals nationwide. We go beyond the fix partnering with clinical teams to optimise performance, minimise downtime, and support better outcomes for patients. At ProCare, service is more than a function its a promise. What Youll Do Lead from the front coach, support, and inspire a team of 810 Field Service Engineers to deliver standout service and teamwork.Build a high-trust, high-performance culture where collaboration, accountability, and recognition are the norm.Develop talent have meaningful, regular conversations with your team that focus on growth, motivation, and performance.Be present regularly travel to connect with your team and customers in person, ensuring they feel seen, heard, and supported.Partner cross-functionally work closely with sales, operations, and customer teams to ensure seamless service delivery. What You Need Required: Three years of people management experience and a passion for leading high performing teams.Clear examples of developing talent, building culture and setting clear strategic direction for your team.A natural drive for high performance - you know how to keep a team aligned, using data and feedback to lift performance in a motivating way.A natural talent for building relationships - whether it''s your team, your customers or your stakeholders, you connect, care and deliver.Ability to thrive in a fast paced and constantly changing service delivery environment - you create smart systems and guide the team through change with calm confidence. Preferred: Experience in either the Med Tech industry or a field service leadership role is great, but it''s definitely not a deal breaker - we''re much more focused on finding a customer-centric, people-first leader. Why Join Us? Make a difference that matters be part of a team that supports life-changing medical technologies behind the scenes.Join a people-first culture fun, supportive, and united by our shared purpose.Grow your career access ongoing development, meaningful stretch opportunities, and leadership support.Experience variety no two days are the same, and travel gives you a front-row seat to your teams impact.Enjoy real benefits from day one, with wellness, financial, and lifestyle perks designed to support you in and out of work. At Stryker, leadership is more than a title its how you show up. If youre ready to energize, elevate, and empower a team doing meaningful work, we want to hear from you. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Job Title
Associate Manager - Field Service