Job Title

Crowne Plaza Sydney Burwood are looking for Housekeeping Attendants to join our team! This is a great opportunity to further develop your career in hospitality and gain an intimate understanding of hotel operations. The Role: As our next Room and Public Area Attendant, you will: Be responsible for ensuring the appearance of the property and its rooms are of the highest standard Carry out various cleaning duties in all hotel rooms of the property, achieving established standards of cleanliness, hygiene, sanitisation and presentation Ensure the safe use of specialised chemicals and equipment Provide concierge services to guests as required, this will include but is not limited to key security, responding to enquiries and distribution of deliveries all whilst ensuring privacy and confidentiality Ensure that all the facilities are safe for use by guests Alerting the Manager of any potential OH&S issues Assist with any daily tasks requested by the Manager and Housekeeping Supervisor Advice the Managers if linen and laundry pickup and delivery services are required Assist in the coordination of the linen and laundry pickup and delivery services as required Ensure that all clean linen is stored properly. Ensure that all dirty linen is set aside ready for pickups Always ensure enough par level of stock. Assist with coordination of the ordering of all amenities, paper goods, consumables and any other items required by the department and property Ensure that all trolleys and equipment are cleared from the floors at the end of every shift Ensure that all trolleys are correctly stocked up and are well presented Ensure that all storage areas are locked up at the end of the shift Ensure that lost property is managed and handled correctly Liaise with the maintenance department on any maintenance issues Ensure that the front of the property and external areas are always presentable Keep all storage, chemical areas and linen rooms/ cupboards clean and tidy always Assist Managers and Front Office Manager with any extra duties, as requested Keep confidential and secure all business information and privacy of residents details Liaise daily with Managers, Front Office Manager and Housekeeping Supervisor to communicate priorities and address outstanding issues Maintain a positive relationship with residents and guests at the Hotel Maintain a positive working relationship with the Owner and all Staff and Stakeholders What we are looking for: The successful applicant will have: A fast learner who is comfortable working unsupervised Ability to effectively communicate with a large and diverse range of people Positive attitude High standards of ethical and professional conduct Ability to follow the Covid Safety & Cleaning guidelines and procedures Reasonable standard of physical fitness is required, who will also go the extra mile to provide a memorable guest experience Previous experience as a cleaner/room attendant/public areas attendant in a commercial environment (ideal but not mandatory) A customer-focused attitude, driven to exceed the expectations of guests Reliability & availability to work overnight during the week, weekends and public holidays Clear communicator ability to speak, understand, read & write in English Valid Australian work rights * Only shortlisted candidates will be contacted *