Job Title

We are looking for an experienced Engagement Support Specialist to join our team. FIFO Cairns to the Northern Territory where required. About the role This role sits within the Program and Support team whose mission statement is: We are a solution focused team We build capacity of staff to achieve contract compliance resulting in high performance and quality outcomes We access and understand Business Intelligence to connect performance to action We communicate and implement changes as part of effective process improvement in response to external influences and feedback The purpose of this role is to provide the necessary operational and system support effectively and efficiently to the (previously known as CDP) and now RAES operational team and managers. The role will assist in developing and empower staff to become active contributors to contract compliance and program performance. The role will be performed in a way that adheres to EMG Capability Partner values, policies and procedures and organisational standards in particular quality and service standards, as well as adhering to relevant legislation and all funding body requirements. What youll need to be considered Previous experience in Employment Services, Case Management and/or Post Placement Support positions will be highly regarded. Sound knowledge of Indigenous culture and protocols with the ability to communicate and engage Indigenous communities effectively. Confident skills for leading and coordinating people, problem solving, team building, time management, project coordination, and the ability to develop practical solutions. Excellent written and verbal communication, negotiation, people and networking skills to successfully liaise with jobseekers and stakeholders. Demonstrated ability to build and maintain a strong team-based culture with a positive outlook, a clear focus on high quality and efficient mentoring services. Ability to develop and implement mentoring plans and activities to generate engagement of jobseekers, and/or improve output and efficiency. Ability to manage and take ownership of Ability to develop practical and forward-thinking solutions to problems arising in the course of implementing change. Ability to travel to remote Drivers Licence and relevant Child Suitability Card or ability to get Your new company Enterprise Management Group is a vibrant, inclusive, and sustainable social and economic development organisation delivering services from the Torres Strait to Tasmania. We have grown from small beginnings in 2007 to employ 950 staff nationally who develop people, connect them to opportunities and help communities to grow. Our businesses deliver employment services, training, business mentoring, community projects and facility services through a mix of government and private contracts. We also fund regional and remote enterprise development through our not-for-profit organisation, Community Owned Enterprises (COE). Enterprise Management Group is built on relationships with our staff, our clients, our partners and the communities where we work. We believe that together, we can achieve our purpose to create positive social and economic impacts. Some of the benefits of working for EMG include At Enterprise Management Group were invested in people and support a culture that is based on the values of respect, accountability, collaboration, empowerment, innovation, and communication. We believe there is strength in diversity and embrace the geographic, social and cultural diversity experienced in our business with the focus on developing, connecting and helping others to grow. As part of our recruitment process you will be required to consent to a National Criminal History Check, and where applicable to your role, a Working with Children Clearance. To apply for this career opportunity please click apply via Seek and attach a copy of your resume and your cover letter outlining your skills and suitability to this role. Applications close 3 December 2025, however we reserve the right to close the position earlier than stated. Aboriginal and Torres Strait Islander peoples are encouraged to apply.