Job Title

Duty Manager | Full-Time | Quarters at Flinders Hotel & Motel Flinders Were seeking a confident, guest-focused Duty Manager to join our friendly and professional Front Office team, managing daily operations across two vibrant properties in the heart of Flinders: Quarters at Flinders Hotel and the newly refurbished, design focused Motel Flinders. This full-time leadership role blends guest service, operations management, reservations, and concierge support as you help deliver an exceptional and seamless experience for every guest. About Us Quarters at Flinders Hotel is an award-winning, 40-room boutique hotel offering luxury coastal accommodation on Victorias Mornington Peninsula. Directly opposite is Motel Flinders, our freshly renovated motel where retro style meets coastal cool. Were proud to offer our guests warm, genuine service in a relaxed coastal setting, and were looking for someone who shares that passion. The Role Reporting directly to the General Manager, you will be an integral part of our dynamic team, helping to lead and support daily operations across both accommodation properties. This handson leadership role involves managing our Guest Services and Housekeeping teams to ensure the smooth running of all front office and hotel operations during your shift. You will oversee daytoday tasks, uphold service standards, and ensure all guestfacing and backofhouse duties are completed efficiently and professionally. The ideal candidate is experienced in hotel operations, motivated, and passionate about delivering authentic hospitality. Typical shifts are 7:00am 3:00pm 9:00am 5:00pm 12:00pm 8:00pm Key responsibilities Welcome arriving guests, ensuring a seamless checkin/checkout experience Manage accommodation, conferences, and group reservations Provide conciergestyle support, including local dining and attraction recommendations Deliver friendly, professional and serviceoriented hospitality at all times Maintain accurate guest records and assist with hotel operational and administrative tasks What Were Looking For Previous experience in hotel reception or restaurant reservations (highly regarded) Previous experience in a management or supervisory frontline customerservice role A genuine passion for hospitality and personalised guest service Excellent communication and interpersonal skills A professional, wellgroomed appearance Strong attention to detail and effective time management A positive attitude, strong work ethic, and a willingness to lead by example Availability to work across a rotating 7day roster, including weekends and public holidays What We Offer A fulltime position with rotating shifts across 7 days A supportive, collaborative, and teamoriented environment Beautiful working location in coastal Flinders The opportunity to work across two unique and stylish properties Ongoing training, growth and learning opportunities in hospitality Location Flinders, Mornington Peninsula (approx. 90minutes from Melbourne CBD) How to Apply Click Apply Now to submit your resume and cover letter. We thank all applicants for their interest, but only shortlisted candidates will be contacted. #J-18808-Ljbffr