Job Title

Full-time 2IC / Senior Receptionist/Accounts OfficerWe are seeking an experienced and motivated 2IC / Senior Receptionist/Accounts Officer to join our friendly and fast-paced GP practice. This is a key leadership and support role within the practice, ideal for someone who thrives in a busy healthcare environment and has strong administrative and accounts experience.About the RoleReporting to the Practice Manager, you will act as Second-in-Charge (2IC) and play a pivotal role in the smooth day-to-day operation of the practice. The position combines senior reception duties, accounts management, and supporting leadership responsibilities.Key ResponsibilitiesAct as 2IC in the absence of the Practice ManagerSenior reception duties including patient bookings, enquiries, and front-desk oversightManagement and follow-up of outstanding accountsChase and reconcile WorkCover and CTP accountsAccurate processing of Medicare billing (Bulk Billing practice)Use of Best Practice software for clinical and administrative functionsLiaise with insurers, employers, patients, and third-party organisationsSupport reception staff and assist with training as requiredEnsure compliance with practice policies, Medicare requirements, and privacy obligationsQualificationsPrevious experience working in a GP or medical practiceDemonstrated proficiency with Best Practice softwareStrong experience in accounts management, including chasing outstanding paymentsSound working knowledge of Medicare billing, including item numbers and complianceExperience with WorkCover and CTP billing processesExcellent communication and interpersonal skillsStrong organisational skills and attention to detailAbility to work autonomously and as part of a teamPrevious experience in a senior reception or 2IC roleLeadership or supervisory experience in a healthcare settingWhat We OfferSupportive and professional team environmentBusy, well-established practiceCompetitive remuneration based on experienceTo ApplyWe would love to hear from you if you are an experienced medical receptionist with strong accounts knowledge and are looking to take the next step in your career. Please submit your resume and a brief cover letter outlining your relevant experience. #J-18808-Ljbffr