Job Title

Accor Darwin, Northern Territory, Australia Front Office & Reservation Manager Front Office & Reservation Manager role at Accor. Company Description Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located just a few steps away from the airport and a short 15minute drive from the vibrant Darwin CBD. The Hotels offer a prime location for both business and leisure travellers. Airport Development Group (ADG) has made a significant investment of $25 million to transform the properties into a worldclass destination. The major redevelopment project includes a range of upgrades to enhance the guest experience. The existing accommodation and facilities have undergone significant enhancements, ensuring a comfortable and enjoyable stay for the guests. We are excited to introduce a brandnew lagoon pool, where you can relax and soak up the tropical vibes. Additionally, a poolside restaurant has been added, providing a delightful dining experience in a stunning setting. The extensive new tropical gardens create a serene and inviting atmosphere, offering a wonderful base from which to explore all the remarkable attractions and natural beauty that the Top End has to offer. Job Description Leading, coaching and supporting the Front Office Team: foster a highperforming team culture to deliver exceptional guest service in a highvolume environment. Collaborating with Housekeeping, Maintenance & other departments: ensure timely communication and resolution of guest needs. Oversee all aspects of the reservations process, ensuring seamless guest experiences from initial inquiry to arrival. Qualifications 2 years experience in a leadership role within Front Office or a similar environment. Strong background in Front Office procedures and Opera PMS. Experience with forecasting, budgeting and Revenue Management principles. Aboriginal & Torres Strait Islander people are strongly encouraged to apply. Additional Information We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS #J-18808-Ljbffr