Job Title

Front of House Manager - Lead a Coastal Brewery Destination The Torquay Taphouse''s mission is simple to bring people together over great beer and food and embrace the good times. We''re the home of Great Ocean Road Brewing in a vibrant, architecturally designed venue that seats a great number of guests, combining stunning coastal style with relaxed community spirit. Lead service across bar and floor and set the tone for your team, providing exceptional customer experience. The Taphouse is known for its laid-back coastal vibe, great craft beers, delicious food, and genuine hospitality. From locals'' nights and live music to private functions and community events we''re the place where everyone feels welcome. The Role We''re on the hunt for a Front of House Manager to lead our incredible Taphouse team. Youll be handson in the venue, guiding our crew through busy weekends, special events, and everyday service ensuring every guest leaves with a smile (and probably a story to tell). Youll be the face of the floor keeping service smooth, energy high, and team morale strong. Youll also work closely with the leadership team to plan and deliver events and functions, bringing memorable experiences to life for our guests and community. Alongside your people and service focus, youll take ownership of key operational areas helping to drive performance, efficiency, and innovation across the venue. The successful candidate will be ideally able to get involved with the team as soon as possible. What Youll Bring Experience leading restaurant and bar teams in a fastpaced environment Strong understanding of P&Ls and the ability to deepdive into venue performance Proven ability to implement innovative, revenuedriving ideas across food, beverage, and entertainmentExperience writing efficient rosters, managing labour costs, and investigating stock variances Familiarity with venue systems and reporting on a daily, weekly, and monthly basis A positive, handson leadership style that inspires confidence and teamwork A genuine love for hospitality, people, and creating memorable moments Knowledge of Impos, SevenRooms, Deputy, and Me&U is a big plus Australian work rights are required for this position Were Looking For Someone Whos: Approachable, welcoming, and positive someone guests and staff alike gravitate toward Handson and motivated, leading by example and staying calm in the busiest moments Experienced in both elevated dining and fastpaced bar service, with beer, cocktail, and wine knowledge to back it up Confident in managing a team, training staff, and delivering consistently great service Ambitious and eager to learn, with strong written and verbal communication skills Holds a current RSA Ready to jump in and help the team succeed every day Why Join Us Work in a fun, dynamic venue with an incredible team culture, supported by a passionate, downtoearth crew who genuinely love what they do. Apply now... Please submit your resume and cover letter to ******@torquaytaphouse.com.au #J-18808-Ljbffr