Peer Worker Suicide Prevention Warmline Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability, and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, wed love to hear from you. Turn your lived experience into hope for others, join our team and make a real impact. Pay: SCHADS 3 $40.62 per hour + penalty rates. Parttime (20 hours per week) opportunity based in Gympie. Warmline is a nonclinical, peerled suicide prevention phone service for people who have attempted suicide, are experiencing suicidal thoughts or are at risk. Guided by your personal lived experience, youll offer empathy, understanding, and support in a shared space of compassion and mutual respect. About the Opportunity Warmline Suicide Prevention Peer Workers provide a safe, validating environment where people reaching out feel heard, understood and supported. Youll help individuals explore coping strategies, codevelop safety plans and navigate relevant local and online supports. You will support people during scheduled calls, building trusting relationships that foster hope, connection and a sense of purpose. People seeking support can request a callback for help with their distress, concerns or worries. A Team Leader will match them with a suitable peer worker, who will make contact within 48 business hours to arrange a time for a conversation. Individuals may choose a single call or up to eight weekly calls for ongoing support. Shift Times MondayWednesday: 1:30pm7:00pm Saturday: 10:00am3:30pm (penalty rates apply) This is an officebased role located in Gympie. About You You bring personal lived experience of suicidality or suicide bereavement and a genuine desire to walk alongside others on their recovery journey. You offer a calm, nonjudgmental and compassionate presence and youre comfortable sharing aspects of your lived experience when it may be helpful and supportive. Youll engage with people to discuss their distress or suicidality, explore coping tools, and cocreate safety plans that honour their strengths and goals. Youll be supported every step of the way through supervision, team connection and ongoing development opportunities. Qualifications Lived experience of suicidality or suicide bereavement Nonjudgmental, supportive attitude and ability to empathise Right to work within Australia Current valid Drivers Licence and the ability to undertake some travel NDIS Worker Orientation Module Certificate (Quality, Safety and You) free online course National Police Records Check NDIS Worker Screening Check and Working with Childrens Check Desirable: Relevant qualifications or commensurate experience in working in the mental health or community services sector, such as CertificateIV in Health/Mental Health or a Diploma/CertificateIV in Mental Health Peer Work What We Will Offer You A purposedriven culture where people can thrive, everyone is respected, and differences are valued An equitable, diverse, and socially inclusive work environment Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed (e.g., rent, mortgage repayments, car leasing) Meal and entertainment allowance via salary packaging up to $2,650 per annum Receive 17.5% leave loading every time you take annual leave Paid parental leave after 12 months of ongoing employment Access for you and your family to our Employee Assistance Program How To Apply To apply for this role, please submit: A cover letter outlining your lived experience of suicidality or suicide bereavement and why you feel called to use this experience to support others. Your current rsum, including two referees. For a confidential discussion about the role, please contact Nicola Griggs at [email protected]. To view the full Position Description and submit your cover letter and rsum, click APPLY. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. Applications close 21/12/2025. #J-18808-Ljbffr
Job Title
Peer Worker - Suicide Prevention Warmline