We are seeking an enthusiastic Receptionist to join our established team in a GP surgery. You will provide a high-quality and efficient administration service, with responsibility for inbound and outbound patient calls. You will be the first point of contact for all patients, and you will be expected to provide a friendly and supportive environment for patients and visitors at all times.You will also provide essential support to the clinical and management teams so they can deliver the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.This is a great opportunity for someone who wants to have an impact on peoples lives, to join a supportive and patient-committed team.ResponsibilitiesProvide high-quality administration support and manage inbound and outbound patient callsBe the first point of contact for patients and visitors and maintain a friendly, welcoming environmentSupport clinical and management teams to deliver the full range of NHS Primary Medical ServicesWork with autonomy and maintain confidentiality and discretionAbout usOmnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006, offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare. We are pioneers in projects ranging from genomics to digital health services, focused on delivering a better patient experience.Role RequirementsExperience of clerical and administrative workClear thinking and analytical approachAble to work as part of a team to promote a good team spiritAble to be sensitive and assertive as appropriateExperience in a client-facing/customer service positionBe motivated and able to work independentlyJob DetailsFull-time and part-time hours (FTE 40)Clinical progressionTraining cost supportFull indemnity cover paid by the practiceNHS Discount & Support SchemesEmployee Assistance ProgramSick PayEnhanced maternity and paternity leaveSalary sacrifice electric car schemeLife insurance 3 x salaryCycle to work schemeAn extra day off to celebrate your birthdayOccupational Health SupportDisclosuresThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) will be necessary to check for any previous criminal convictions. #J-18808-Ljbffr
Job Title
Receptionist / Patient Healthcare Navigator