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OverviewJob Summary: Were looking for a customer-focused superstar to join our friendly and professional Front Office team, working across two vibrant properties in the heart of Flinders: Quarters at Flinders Hotel and the newly refurbished, design focused Motel Flinders. Enjoy flexible hours in either a part-time or casual role that blends guest service, reservations, and concierge support.About Us: Quarters at Flinders Hotel is an award-winning, 40-room boutique hotel offering luxury coastal accommodation on Victorias Mornington Peninsula. Directly opposite is Motel Flinders; our freshly renovated motel where retro style meets coastal cool. Were proud to offer our guests warm, genuine service in a relaxed coastal setting, and were looking for someone who shares our local passion.The Role: Reporting to the Duty Manager, youll be part of our dynamic team working together to deliver an exceptional experience to our accommodation, conference, and group guests. This role is ideal for someone who loves guest interaction and thrives in a team-focused environment. Great people dont always work 9-5; we offer flexibility, and were open to discussing shorter or longer shifts.Key responsibilitiesWelcome arriving guests, ensuring a smooth check-in/check-out experienceManage reservations for accommodation, conferences, and group bookingsProvide concierge-style support, including local dining and attraction recommendationsDeliver friendly and professional service at all timesMaintain accurate guest records and assist with hotel operational and administrative tasksWhat Were Looking ForPrevious experience in hotel reception or restaurant reservations (highly regarded)Previous experience in a frontline customer service roleExcellent communication and interpersonal skillsA professional, well-groomed appearanceStrong attention to detail and time managementA positive attitude, commitment to genuine hospitality, and a strong work ethicAvailability to work across a rotating 7-day roster, including weekends and public holidaysWhat We OfferA part-time (or casual) role with flexible hours (up to 25 per week) across 7 daysA supportive, team-oriented environmentBeautiful working location in coastal FlindersThe opportunity to work across two unique and stylish propertiesComprehensive training, growth and learning opportunities in the hospitality industryLocationFlinders, Mornington Peninsula (approx. 90 minutes from Melbourne CBD)How to ApplyClick Apply Now to submit your resume and cover letter. We thank all applicants for their interest, but only shortlisted candidates will be contacted.Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr