Job Title

The Boathouse Group is a collection of unique and iconic hospitality venues located in picturesque locations around Sydney, Wollongong and the NSW Central Coast, Australia. We offer dining, accommodation, weddings, events and homewares. Our vision is to create the most iconic collection of venues through family culture and exceptional hospitality. We do this through high quality products and ingredients, as well as offering a fun and genuine service along the way. Our values guide our behaviours and how we build trust with our guests, community and with each other. About the Roles Team Leaders Team Leaders are responsible for: Daily operations of the venue including but not limited to open and closing of the bar areas, stock management, cleaning and service; Ensuring the delivery of exceptional customer service to guests at all times in accordance with The Boathouse Groups standards; Leading the team in a positive and effective manner to ensure productivity, motivation and teamwork are always maintained at a high standard; Ensuring consistent and constructive communication is held between the kitchen and FOH team to manage guest expectations and maintain excellent customer service. Qualifications: Hold a valid RSA and First Aid Certificate or willingness to obtain; Have a confident, calm and approachable demeanour; Strong organisational, time management and communication skills; Exceptional communicator to the team and guests; Commit to upholding BHG''s values, guest experience standards and compliance requirements. Senior Bartenders Senior Bartenders are responsible for: Overseeing bar setup, closing procedures, and cleanliness; Preparing and serving alcoholic and nonalcoholic beverages according to BHG''s recipes and service standards; Delivering outstanding customer service, engaging with guests, anticipating their needs, and resolving any concerns promptly and professionally; Maintaining deep knowledge of spirits, wine, beer, and mixology trends; Mentoring bartenders and wait staff on drink recipes, service standards, and responsible service of alcohol; Assisting with ordering, stock rotation, and cost control. Qualifications: Hold a valid RSA or willingness to obtain; Strong bar & cocktail making knowledge; Ability to craft beverages and cocktails efficiently in high-volume settings; Commit to upholding BHG''s values, guest experience standards and compliance requirements; Strong organisational, time management and communication skills. Application Process Apply now with your CV and a cover letter detailing why you are the perfect fit to join our incredible team. #J-18808-Ljbffr