R&J Batteries is one of the largest battery and lubricant distributors across Australia and New Zealand. Were proudly familyowned and passionate about what we do! Were looking for a Customer Service Representative to join our team. If you love being on the road, connecting with customers, and delivering topnotch service, this is your chance to energise your future! Drive business growth with established accounts plus new business development. As the trusted supplier to major automotive workshops, industrial facilities, and retail outlets across Australia & New Zealand, weve built our reputation on technical expertise, reliable service, and innovative battery solutions. Our team members enjoy working with us because we provide comprehensive training, modern equipment, and the autonomy to build lasting customer relationships while growing their business territory. We value our people - a strong team environment is what keeps us charged! About the role You will be pivotal to our business. As a Sales and Customer Service Superstar, you will take ownership of an existing list of customers. We love our customers and want you to love them too! You will be responsible for making deliveries of highquality products to your customers, whilst also building relationships and making sales. You thrive on providing superior service and enjoy a varied, fastpaced role. Responsibilities Out on the road, selling and delivering batteries and accessories to trade/wholesale customers Manage an existing set of clients and build genuine relationships with them to encourage repeat business Consignment and stock rotation of products at customer sites Pick and pack your daily deliveries Be a product knowledge superstar we will teach you everything you need to know! Complete sales paperwork we love attention to detail and so do our customers! Live our values! Hours of work: 8.00am to 5.00pm (40 hours Monday to Friday) with Saturday morning rostered work (paid at overtime rate). Requirements Licensed to drive a manual vehicle MR licensed or willing to obtain Forklift licensed or willing to obtain Willing to work away from home 2 nights per month as required. All work expenses will be paid by company + you will receive a pretax allowance of $100 for each night away. Selfmotivated with strong communication skills and comfortable speaking to all personalities Computer literacy for reporting and customer management Physically fit & must be able to lift repetitively up to 30kg Customer service experience with a passion to help our customers and achieve sales goals Driven to learn new products and processes High attention to detail Great presentation is required, as you are the face of the Company (Uniform, safety boots and PPE provided) Like to have fun! Benefits Branch bonus A supportive team culture with ongoing training and career development Amidazing discounts on our products Rewards & recognition Regular performance reviewsUniform Your birthday off PLUS an annual ReCharge Day off! Employee Assistance Program and a safe work environment Apply now Apply now and help us power Australiaone battery at a time. Check us out on rjbatt.com.au. If you can live and breathe our Company values (Respect, Mateship, Honest, Do it OnceDo it Right and Have Fun!), then you will be part of our ongoing success! These values define who we are, what we do and how we do it! Shortlisted candidates will need to undergo a medical and provide a police check and drivers licence report. Thank you for your interest to join our family. Due to the high volume of applications, only shortlisted candidates will be contacted. Be careful dont provide your bank or credit card details when applying for jobs. Dont transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
Job Title
Customer Service Representative Ballarat