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- Work Arrangements: Full time short-term role until 26 June 2026 - ASO3 salary range $67,589 - $72,033 p.a. + super - Based at Regency/Tonsley campus / Kaurna Country - View: Role Description Why TAFESA? TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT! Your Time to Shine The Support Coordinator - Short Courses delivers efficient quality customer service by applying subject matter expertise to provide accurate, relevant and timely information in an environment of changing deadlines and priorities. The Support Coordinator supervises staff to deliver organisational outcomes through efficient and effective allocation of resources and adherence to established operating processes and procedures. What Youll Bring - Demonstrated experience in providing high-quality student/customer-centric service in a front-line environment. - Demonstrated experience in resolving complex customer queries including recommending solutions and escalating according to risk. - Proven ability to coordinate and develop staff and to successfully adapt and promote improvement in an environment of continuous change. - Proven ability to coordinate the prioritisation and management of fluctuating workloads within a team, in a high-volume, deadline-driven customer service environment to achieve business objectives. What You Need to Know A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment. Please note that this role is only open to public sector employees. Please refer to the Role Description for all Special Conditions. TAFE SA Advantage Working at TAFE SA will provide you with a wide range of benefits. These include: - Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations - Purchase Annual Leave - Salary Sacrifice / Salary Packaging options - Employee Assistance Program (EAP) - Health & Wellbeing Program - Flexible work arrangements that support work-life balance conditions - Inclusive, diverse and collaborative culture - Career development and progression - Ongoing professional development opportunities Ready to Take the Leap? Click Apply, were excited to hear from you! Share your resume and a short selection criteria response (max 2 pages). For enquiries, please contact Andrea Jones Team Leader via email at [email protected] Inclusion and Flexibility Statement Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know! Empower. Impact. Reconcile. Discover our Innovate Reconciliation Action Plan Want to know more about TAFE SA? Follow Us On LinkedIn: TAFE SA | LinkedIn Facebook: TAFE SA | Facebook Instagram: TAFE SA | Instagram YouTube: TAFE SA | YouTube Website: TAFE SA | Website #J-18808-Ljbffr