Job Title

Customer Banking Specialist Relief - Shepparton Marketplace This role is a relief position with Commonwealth Bank, supporting the Shepparton Marketplace Branch. You''ll cover the following roster, and will travel to Shepparton & Numurkah. Monday: 9:30am - 4:00pm Tuesday: 9:30am - 4:00pm Wednesday: 9:30am - 4:00pm Thursday: 9:30am - 4:00pm Friday: 9:30am - 4:00pm This is a part-time relief opportunity, 30 hours per week. As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We''ve been serving our local communities for over 100 years, with market-leading products, services and technology. What we do has real impact at all stages of people''s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you''ll positively impact our customers'' lives, and be there for them when they need us. Responsibilities Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice. Support customers with enquiries, maintenance on accounts and process applications for credit products. Complete Financial Health Checks to assess customers'' financial needs and identify any changes. Educate and demonstrate our in-branch technology and digital banking options to customers. Problem solve and provide effective solutions whilst championing our processes, procedures, driving our riskadverse culture. Requirements Experience in delivering exceptional customer service ideally in financial services, retail or hospitality. Excellent communication skills & the ability to articulate financial terms in a clear way. The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do. Ability to work in a retail environment that''s busy and commercially driven. A genuine interest in building a career with CommBank. With us, you''ll help customers make informed financial decisions to achieve their goals. If this role matches your experience and career goals, apply today! Aboriginal & Torres Strait Islander people encouraged to apply. If you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. We''re keen to support you with the next step in your career. Advertising End Date: 22 / 12 / 2025 Seniority level: MidSenior level Employment type: Parttime Job function: Other #J-18808-Ljbffr