Job Title

Operational Analyst | Any Head Office Location Weve never been just a bank. Just like you should never be just an employee. Were united in our belief that in banking, better can be bigger, and together were making it happen. Are you excited by the idea of using analytics, AI and predictive modelling to drive operational excellence at scale? It starts here. With Bendigo Bank and you. If you love diving into data to uncover stories, patterns, and opportunities, this role will feel like home. As an Operational Excellence Analyst, youll be the person leaders turn to when they need claritywhether thats understanding workforce capacity, identifying efficiency opportunities, or modelling different scenarios to help them make confident decisions. Youll get to work across multiple teams and business units, giving you a rare, bigpicture view of how the bank operates. You wont just be analysing numbers, youll be shaping the way we work. From predicting workload demands to spotting productivity trends and uncovering where we can save time, cost, or effort, youll have a direct hand in helping us deliver better experiences for customers and employees. Your insights will guide everything from daily staffing decisions to longterm planning, and youll be trusted to challenge assumptions, simplify complexity, and highlight what really matters. This is a role for someone whos curious, commercially minded and thrives in fastmoving environments. Youll experiment with new tools and techniques, bring fresh ideas, and look for ways to make our processes smarter. And as part of a supportive and forwardthinking team, youll collaborate, learn, and build strong relationships with people all over the bankwhile making a measurable impact on how we operate every day. Key Responsibilities Analyse complex datasets and build meaningful insights that help leaders understand capacity, performance, workforce trends, and opportunities to improve efficiency across the bank. Develop predictive models, scenarios and reporting using tools like Power BI, Excel and SQL to support smarter decisionmakingfrom daily operational planning to longterm workforce strategy. Identify and recommend improvement opportunities by monitoring productivity, highlighting variance drivers, challenging current processes, and partnering with business units to deliver more streamlined, costeffective ways of working. Closing date : COB Monday, 1st December To succeed in this role, wed love you to have : Strong analytical and problemsolving skills with experience translating complex data into clear, actionable insights. Advanced Excel and Power BI expertise (including DAX and Power Query) with the ability to create dashboards and visualisations that influence decisions. Experience with SQL and / or data modelling to extract, transform, and manipulate large datasets efficiently. Understanding of workforce planning, forecasting, or capacity management and exposure to operational metrics (desirable, not essential). Curiosity, resilience, and a growth mindsetsomeone who embraces change, challenges the status quo, and thrives in a fastpaced environment. We offer flexible work options that put our people first and a hybrid model of minimum 60% onsite attendance in a local Head Office. This role is a fulltime (76 hours per f / n) role on a 12month FixedTerm Contract based at any of our head office locations (see locations here). So, why work for us? With over 2.9 million customers, we are one of Australias largest retail banks with a vision our purpose to feed into the prosperity of our customers and communities, not off it. In fact, over $366 million have been put back into communities nationwide. We developed Up, Australias first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australias most trusted brands and this isnt something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at! We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. Our perks and benefits Belong to a wonderful team of people. Great benefits, worklife balance and flexibility! Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that! We have partnered with Sonder as our EAP provider, offering more than just oneonone counselling. At the touch of a button, you will have access to selfhelp 24 / 7 or live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you. So, what are you waiting for? Come and join the better big bank! We dont want you to be missed, so please note shortlisting and interviews may take place prior to the advertised close date, so dont delay : apply now! We dont want you to be missed, so please note that directly emailed CVs may not be picked up by the system and may risk being missed from the process. We are committed to responding to all candidates, regardless of the outcome of your application. #J-18808-Ljbffr