Job Title

Join to apply for the Medical Receptionist role at Doctors&Co About Us At Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients'' needs. As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach, cuttingedge treatments, and a patientcentric ethos. Our team at Rutherford Doctors is driven by a shared commitment to excellence and innovation in the medical field. Role Overview We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team at Rutherford Doctors. In this role, you will work at the front desk of our medical clinic and assist our patients and other visitors. Your primary duties will include greeting and checking in patients, answering questions, collecting patient copays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, ensuring a welcoming environment for our patients. Key Responsibilities Open and close clinic as per set procedure Greet patients and other callers professionally and courteously Make appointments for patients Ensure medical records are managed confidentially and efficiently Accurately process patient payments via cash, EFTPOS, and direct bill transaction Invoice Medicare, Private Health Funds, TAC, Workcover Knowledge of the MBS schedule and correct billing procedures Deal with referring doctors, hospital staff, pharmacists, etc. courteously and helpfully Attend to patient enquiries Check and handle internal emails Fill in the roster when staff is absent, on holiday or sick leave Maintain the reception waiting area and consulting rooms tidy, including cleaning spills if necessary Ensure accurate storage and retrieval of patient and practice records with appropriate scanning, faxing, and filing of all documents Maintain confidentiality of patient personal and financial information at all times Complete recalls Support the daytoday operations of the medical centre Exhibit exceptional customer service and teamwork skills Selection Criteria Demonstrated ability to work in a team Experience with medical software (BEST PRACTICE/MEDICAL DIRECTOR) Strong organisational and problemsolving skills Ability to work in a fastpaced environment and multitask Strong written and verbal communication with internal and external stakeholders Commitment to quality patient service At least 1 year experience as a Medical Receptionist in a medical practice Required Documents Current Police Check Current Working with Children clearance Current First Aid/CPR certificate Immunisation Record Driving Licence/Photo ID Expected Start Date: as soon as possible. Job Types: Casual Salary: Remuneration will be negotiable based on experience. We are currently looking for a casual Medical Receptionist who holds a valid visa with work rights. Seniority level MidSenior level Employment type Contract Job function Management Industries Medical Practices Only shortlisted candidates will be contacted. #J-18808-Ljbffr