Job Title

Why Join WMQs Community Aged Care Team?As a Care Partner, youll play a vital role in empowering older people to live independently, safely, and meaningfully, all from the comfort of their homes. Youll be part of a values-driven organisation that believes in care with heart, integrity, and purpose.At WMQ, youll enjoy:Purpose-led practice: Be part of a notforprofit organisation that puts people, not profits, at the heart of care.Attractive remuneration + salary packaging benefits: Boost your takehome pay by up to $18,550 annually through notforprofit tax concessions.Career growth & development: Structured induction, mentorship, and pathways for ongoing professional development.Your Role as a Care PartnerAs a Care Partner, youll deliver care management services to Support at Home customers, ensuring they receive personalised, highquality care that reflects their goals, needs, and preferences.Youll work collaboratively with customers, their carers, registered supporters, and health professionals to design effective care plans, coordinate service delivery, and monitor outcomes, all in line with the Aged Care Act 2024 and the Strengthened Aged Care Quality Standards.In this role, youll:Operate within approved budgets and funding.Maintain regular, meaningful contact with customers via phone, providing guidance and reassurance.Identify and respond to changing needs and emerging risks to ensure continuity and quality of care.Facilitate communication between customers, carers, and health professionals to support positive outcomes.Promote wellness and reablement approaches, empowering customers to make informed decisions and maintain independence.Ensure all documentation, notes, and communications meet WMQ and legislative standards.What Were Looking ForYou are passionate about helping people live their best lives. You listen with empathy, communicate with clarity, and always put people first.Essential:Certificate III in Individual Support (Ageing), Certificate IV in Aged Care, or equivalent.At least 23 years of experience in a similar role, including case management within the NDIS or aged care sectors.Knowledge of personcentred care and wellness/reablement principles.Strong communication and relationshipbuilding skills.Proficiency with client management systems and accurate documentation.Ability to work independently, manage time effectively, and adapt to change.Proof of vaccination (as per legislation and WMQ policy) and relevant probity checks.Desirable:Contact or call centre experience.Experience using data to monitor care outcomes.Additional qualifications in aged care or community services.Experience working with diverse or culturally specific communities.Essential RequirementsProof of COVID19 vaccination status (or as required by legislation and WMQ policy).Relevant probity checks required by legislation and WMQ Limited policy.Current Drivers Licence and willingness to travel for work.Why Youll Love Working with UsAt WMQ, youll be part of an inclusive, valuesled organisation where integrity, respect, empowerment, hope, justice, compassion, and innovation guide everything we do. Youll join a supportive environment that celebrates diversity, encourages professional growth, and empowers you to make a real impact every day.Ready to Join Us?Be part of something meaningful. Join a team that values you and the difference you make every day.Click Apply today! #J-18808-Ljbffr