Job Title

Join City of Moreton Bay as a Business Support Officer (Infringements) , and help shape and enhance our communities for today and tomorrow. As our Business Support Officer (Infringements) you will provide general administrative assistance to ensure effective and efficient delivery of end-to-end processes relating to council infringements. This role involves detailed administrative tasks supporting infringement management processes. Responsibilities include handling customer requests, managing infringement offence data, and ensuring compliance with government contracts. The position contributes to a high-performing, customer-focused team environment. You will have the opportunity to; Conduct government agency searches and ensure compliance with related contracts and agreements.Triage and process customer requests, link them to infringement notices, and allocate to relevant officers.Manage data imports, create customer requests from emails, and finalise infringement reminder notices.Assist with withdrawal requests for vehicle-related infringements and support efficient service delivery to stakeholders Position Description - Business Support Officer (Infringements).pdf About you We are seeking someone who can provide exceptional administrative support and deliver accurate, timely assistance in a dynamic environment. The role requires strong communication skills to manage sensitive information and engage effectively with stakeholders. You will demonstrate a high level of customer focus, attention to detail, and proficiency in Microsoft Office, while quickly adapting to internal systems. Success in this position relies on excellent time management and the ability to prioritize tasks to meet deadlines. Strong interpersonal skills are essential for building positive relationships and contributing to a collaborative team culture. If you thrive in a fast-paced setting and are committed to continuous improvement, wed love to hear from you. You will have a current drivers license. Why City of Moreton Bay? What you do with your life matters. Its the same with your career. Were the third-largest council in Australia and one of the fastest-growing areas. As Australias newest city, were building something thats never been done before: a new kind of city, inspired and empowered by a new kind of council. This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time. At City of Moreton Bay, were focused on the vital work we do today. But were also focused on the future. On what can be for our city, our Council and your career. Heres what youll love about a career with us: See it. To build a city of the future, first, you have to see it. The polycentric city were building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something thats never been done before.Shape it. Youll get handson in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters and its yours to shape and own.Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you dont live here, youll still find pride and connection in so many ways with our successful, resilient team. Youll also enjoy a range of other benefits: Find a better worklife balance with a nineday fortnight.Negotiated salary increases locked in through our EBA - 4% in July 2026 and a further 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).Advance your skills and career through our Study, Training And Research Scheme (STARS).Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.Get support when you and your family need it most with our 24/7 confidential counselling service, and Mates in Construction program.Our Caboolture office has local parking on site and is close to public transport networks, making for an easy commute. Ready for a career that matters? Join City of Moreton Bay, and help shape our city of the future. Application Process Click on the ''Apply Now'' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role. You will also have the option to add a cover letter should you wish. As part of the recruitment process, applicants will be required to undergo a National Criminal History Check. To obtain further details please contact our Careers team at *******@moretonbay.qld.gov.au. Please note our Talent Acquisition team will be taking a break from 24 December, returning Monday 5 January 2026. Our careers email inbox will not be monitored during this time, but we will get back to you once we return in the new year. For more information about City of Moreton Bay and to stay across what''s happening in our city, follow us on LinkedIn. Your Future City. City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds. #J-18808-Ljbffr