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Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:This role may require travel:Other possible locations Ararat, Maryborough, Bacchus Marsh, Daylesford.Roster:Monday: 9:30am - 4:00pmTuesday: 9:30am - 4:00pmFriday: 9:30am - 4:00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Weve been serving our local communities for over 100 years, with market-leading products, services and technology.What we do has real impact at all stages of peoples lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means youll positively impact our customers lives, and be there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in our Warrnambool Branch youll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers financial needs and identify any changesEducate and demonstrate of our in-branch technology and digital banking options to customersProblem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse cultureWere interested in hearing from people who haveExperience in delivering exceptional customer service ideally in financial services, retail or hospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you doAbility to work in retail environment thats busy and commercially drivenA genuine interest in building a career with CommBankWith us, youll help customers make informed financial decisions to achieve their goals.If this role matches your experience and career goals, apply today!Aboriginal &/or Torres Strait Islander people encouraged to applyIf you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. #J-18808-Ljbffr